In a strategic move that underscores the growing significance of artificial intelligence in enhancing user experience, Amazon has announced the discontinuation of its short-lived TikTok-like feature, Inspire. Launched in December 2022, Inspire aimed at offering Amazon users a continuous feed of
Despite the growing integration of AI into ecommerce through shopping assistants, chatbots, and automated purchasing systems, a significant proportion of consumers remain skeptical. Recent survey data from Omnisend showed that 66% of shoppers are unwilling to allow AI to make purchasing decisions
New technologies are rapidly transforming the way we shop, and consumers' purchasing decisions are increasingly influenced by generative AI tools and social media platforms. According to a recent Capgemini survey of 12,000 global shoppers, it is becoming commonplace for consumers to rely on these
The 2025 National Retail Federation's Big Show (NRF 2025) in New York City gathered senior retailers and technology providers to discuss the transformative impact of artificial intelligence (AI) on the retail sector. The event, attended by over 40,000 participants from 105 countries, highlighted
Zainab Hussain is an e-commerce strategist with a wealth of experience in customer engagement and operations management. In this interview, she shares her insights on eCommerce strategies, profitability, and the future of online retail. Can you briefly describe StoreHero’s value proposition?
The rise of online shopping has led to an increase in product returns, a challenge that significantly impacts retailers' profit margins. Addressing this issue is crucial, especially during peak shopping seasons like the holidays. Artificial intelligence (AI) offers innovative solutions to help
