AI & Machine Learning

Brandfuel Launches AI PXM for Shopify and SMB eCommerce
E-Commerce Brandfuel Launches AI PXM for Shopify and SMB eCommerce

In a market where product pages decide whether a shopper bounces or buys, fragmented content tools and manual workflows keep small brands from competing at enterprise speed and scale, and that friction bloats costs while allowing inconsistent voice, broken SEO, and slow onboarding to chip away at

Does 8x8 Engage’s Gold Win Prove UX Drives Business?
Customer Engagement Does 8x8 Engage’s Gold Win Prove UX Drives Business?

Zainab Hussain is a seasoned e-commerce strategist who has spent years closing the gap between frontline realities and back‑office expertise. Her work centers on simplifying complex operations, elevating customer engagement, and building workflows that feel intuitive in motion. Fresh off a Gold win

Thanksgiving 2025 E-Commerce Hits Record As Mobile, AI Surge
Tech & Innovation Thanksgiving 2025 E-Commerce Hits Record As Mobile, AI Surge

Shoppers tapped and scrolled their way to a record Thanksgiving haul even as overall growth cooled, and the story behind the numbers reveals a market where mobile dominance and AI guidance rewrote playbooks long before the evening rush arrived. This roundup brings together the strongest reads from

Black Friday 2025 Sets Online Sales Record, Led by Mobile, AI
Tech & Innovation Black Friday 2025 Sets Online Sales Record, Led by Mobile, AI

I’m joined by Zainab Hussain, an ecommerce strategist with deep experience in customer engagement and operations management. Zainab has guided retailers through chaotic peak seasons and calm ones, and she reads both dashboards and shopper intent with equal fluency. In this conversation, we explore

How Can Analytics Prevent Customer Churn Effectively?
Customer Engagement How Can Analytics Prevent Customer Churn Effectively?

In the fast-paced digital economy of 2025, businesses across industries are grappling with a persistent challenge: customer churn, which silently erodes revenue at an alarming rate, making it a critical issue to address. Studies reveal that a mere 5% reduction in churn can amplify profits by

Ecommerce Giants Reveal Key Trends in Latest Earnings
Tech & Innovation Ecommerce Giants Reveal Key Trends in Latest Earnings

In a digital marketplace that’s more competitive than ever, ecommerce giants have reported staggering figures, with some online sales growth hitting as high as 27% year-over-year, signaling a seismic shift in how consumers shop. This roundup delves into the latest earnings insights from leading

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