AI & Machine Learning

Will Retailers Soon Control Your Smart TV?
Tech & Innovation Will Retailers Soon Control Your Smart TV?

As an e-commerce strategist, I’ve seen the lines between retail and media blur for years, but the current transformation in the smart TV space is something else entirely. We're witnessing a fundamental power shift where the living room screen is the new storefront. Retail giants are no longer

Is Multimodal AI the Future of Retail Search?
Tech & Innovation Is Multimodal AI the Future of Retail Search?

The persistent gap between how customers visually perceive a product and how a search engine comprehends it through limited text has long been the Achilles' heel of digital commerce. The use of Multimodal AI for data enrichment represents a significant advancement in the eCommerce and digital

Shoppers Trust AI for Research, Not for Purchases
Tech & Innovation Shoppers Trust AI for Research, Not for Purchases

The concept of "agentic commerce," where intelligent algorithms manage our shopping from product discovery to final purchase, has rapidly moved from science fiction to a tangible retail strategy. As artificial intelligence becomes more deeply embedded in the online shopping experience, its role is

Can AI Unlock Physical Retail for Online Brands?
E-Commerce Can AI Unlock Physical Retail for Online Brands?

Introduction The digital storefront has long been the primary battleground for emerging brands, but the path to establishing a physical presence has remained a notoriously difficult landscape to navigate. For countless online-native businesses, the dream of a brick-and-mortar location is often

Can Your Brand Win in the Age of AI Search?
E-Commerce Can Your Brand Win in the Age of AI Search?

The familiar landscape of consumer discovery, once dominated by a search bar and a list of blue links, is undergoing a seismic transformation as AI-driven answer engines and shopping assistants increasingly intercept users at the very beginning of their purchasing journey. This fundamental shift is

AI Visibility Is the New First Step in B2B Sales
Customer Engagement AI Visibility Is the New First Step in B2B Sales

The Dawn of the AI-Driven Sales Funnel A quiet but seismic revolution is underway in the business-to-business sales world, fundamentally reordering the initial steps of the buyer’s journey around artificial intelligence. The traditional methods of initiating a sales conversation, from cold outreach

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