In a rapidly evolving digital marketplace, ecommerce stands as a cornerstone of global retail, generating trillions in revenue annually and reshaping how consumers interact with brands. Amid this dynamic landscape, a staggering statistic emerges: over 50% of global ecommerce businesses now
Understanding the Retail Landscape in the Age of AI The retail industry stands at a pivotal moment, where technology is not just an enabler but a fundamental driver of success, reshaping how businesses operate in an increasingly digital world. With eCommerce continuing to dominate consumer
I'm thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist with a deep background in customer engagement and operations management. With years of experience helping businesses navigate the digital landscape, Zainab offers a unique perspective on how emerging technologies like AI
In the rapidly evolving landscape of marketing technology, where data fragmentation and inefficiency often hinder progress, a new benchmark has emerged to spotlight innovators tackling these challenges head-on. Snowflake’s Modern Marketing Data Stack 2026 report, a highly regarded industry
In an era where customer expectations soar higher than ever, with studies showing that over 70% of consumers demand personalized experiences, Sprinklr stands at the forefront of transforming how businesses connect with their audiences through innovative technology. This leading unified customer
In an era where technology is reshaping every aspect of daily life, a surprising trend has emerged among UK consumers when it comes to customer service interactions, revealing a strong preference for human support over artificial intelligence. Despite the rapid advancements and widespread adoption
