AI & Machine Learning

AI Is Reshaping the B2B Buying Journey
Tech & Innovation AI Is Reshaping the B2B Buying Journey

The long-standing playbook for business-to-business sales, once built on handshakes and lengthy negotiations, has been rendered obsolete by the digital-first buyer. Fueled by artificial intelligence and a wealth of online resources, today's business purchasers operate with unprecedented speed,

Albertsons Unveils AI Agent to Reshape Grocery Shopping
Tech & Innovation Albertsons Unveils AI Agent to Reshape Grocery Shopping

The familiar and often time-consuming weekly ritual of building a grocery list and navigating countless online aisles is undergoing a radical transformation, driven by advanced artificial intelligence that promises to condense a nearly hour-long chore into a matter of minutes. Albertsons Companies

What Drove The Trillion-Dollar Holiday Season?
Tech & Innovation What Drove The Trillion-Dollar Holiday Season?

A New Era of Conscious Consumerism Fuels Record-Breaking Spend The global ecommerce market shattered previous benchmarks by surging past the one-trillion-dollar mark by mid-December, a monumental figure that powerfully illustrates not just the sheer scale of holiday spending but a fundamental

How Can AI Bring Calm to Peak Retail Chaos?
Customer Engagement How Can AI Bring Calm to Peak Retail Chaos?

Today we're joined by Zainab Hussain, an e-commerce strategist who has spent her career at the intersection of customer engagement and operational management. With peak retail seasons becoming more intense each year, she has pioneered the use of AI not just as a tool for efficiency, but as a

What Does the Reinvention of CPG Look Like?
Tech & Innovation What Does the Reinvention of CPG Look Like?

The consumer packaged goods industry is on the cusp of a monumental transformation, one that moves far beyond the simple modernization of existing systems into a comprehensive reinvention of its core operational fabric. This strategic pivot, driven by the convergence of advanced technology and

PayPal and Logicbroker Enable AI-Driven Commerce
Tech & Innovation PayPal and Logicbroker Enable AI-Driven Commerce

A significant portion of business-to-business purchasing decisions is rapidly shifting from human procurement officers to autonomous software agents operating silently within enterprise systems. This transition marks the dawn of "agentic commerce," a new paradigm where machines discover, negotiate,

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