In a transformative stride that signals a new era for digital retail, BigCommerce Holdings, Inc. has officially rebranded to Commerce.com, Inc., bringing together its core platform alongside Feedonomics and Makeswift under one unified parent brand. This strategic overhaul, accompanied by a stock
Imagine a retail world where data isn't trapped in static dashboards, but instead speaks directly to teams through natural, everyday language. In the fast-evolving e-commerce landscape, where returns and sizing issues cost billions annually, the ability to instantly uncover actionable insights is
Imagine a world where online shopping is no longer a series of clicks and confirmations, but a seamless experience guided by an intelligent system that knows your preferences better than you do. In today’s fast-paced e-commerce landscape, agentic checkout technology is stepping into this role,
Customer service is evolving rapidly, driven by technological advancements that aim to increase efficiency and enhance customer experiences. A pivotal study by Forrester Consulting, commissioned by PolyAI, a leader in enterprise conversational AI, offers insight into these developments. This study
In today’s fast-evolving landscape of marketing automation, Zainab Hussain stands out as an esteemed e-commerce strategist. With her vast experience in customer engagement and operations management, she offers invaluable insights into the realm of AI Call Agents—a cutting-edge feature recently
The advent of artificial intelligence in the realm of online shopping is challenging longstanding consumer behaviors, sparking discussions on its potential to reshape the retail landscape. Artificial intelligence, once a futuristic concept, is now increasingly integrated into e-commerce platforms,
