Operations & Management

Starbucks Unveils AI Chatbot and Next Gen POS to Aid Baristas
Operations & Management Starbucks Unveils AI Chatbot and Next Gen POS to Aid Baristas

In a move that challenges industry norms and focuses on enhancing user experience at the store level, Starbucks has introduced groundbreaking technologies aimed at revolutionizing barista operations. Emerging from the discussions held during its 2025 Leadership Experience in Las Vegas, the company

RFID Revolutionizes Retail: Boosts Inventory Accuracy and Sales
Operations & Management RFID Revolutionizes Retail: Boosts Inventory Accuracy and Sales

The retail industry's continuous evolution has embraced RFID technology, offering a pivotal solution to challenges like inventory accuracy and sales enhancement. As leading retailers such as Academy Sports, Old Navy, and Kroger increasingly integrate RFID systems, a transformative shift is

Digital Strategies for Navigating Tariffs and Supply Disruptions
Operations & Management Digital Strategies for Navigating Tariffs and Supply Disruptions

In today's fast-paced retail environment, overcoming disruptions such as tariffs and trade policies requires strategic expertise. Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, shares her insights on navigating these challenges with

AI-Powered Inventory Management – A Review
Operations & Management AI-Powered Inventory Management – A Review

In an era where supply chains face unprecedented complexity, AI-powered inventory management emerges as a crucial technological solution for the retail and manufacturing sectors. Inevitable fluctuations in consumer demand, geopolitical uncertainties, and logistical challenges have underscored the

How Is Campbell's Tackling Cost and Trade Challenges?
Operations & Management How Is Campbell's Tackling Cost and Trade Challenges?

Faced with a volatile trade landscape, Campbell's Co. is contending with both rising costs and supply chain disruptions arising from various tariff impacts. These challenges are further intensified by retaliatory tariffs from Canada, U.S. Section 232 tariffs, and trade actions influencing its

Can Kohl's Overcome Challenges With Strategic Cost Management?
Operations & Management Can Kohl's Overcome Challenges With Strategic Cost Management?

Retail companies like Kohl's face a complex scenario of fluctuating market dynamics and consumer preferences. In the first quarter of the current year, Kohl's reported a narrowed net loss, demonstrating strategic resilience and adaptability. This analysis explores the current market

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