On July 10, 2024, Bassett Furniture Industries uncovered a significant unauthorized breach within its information technology (IT) systems, initiating swift and robust responses to contain the threat. Bassett immediately shut down affected systems, activated their incident response plan, and began a deep investigation to understand and mitigate the breach’s impact. Five days into the incident, their manufacturing facilities remain non-operational, underscoring the breach’s severity and the extensive measures necessary to contain it. Despite these setbacks, Bassett’s retail stores and e-commerce platforms continue to function, enabling customer order placements, though the fulfillment timelines are currently compromised.
Bassett is proactively restoring their affected IT systems and implementing temporary workarounds to avert further business interruptions. As part of their containment strategy, the company prioritizes both system recovery and stringent security measures to avert future threats. Crucially, the company reports no evidence suggesting any compromise of consumer personal information, offering some reassurance amidst the turmoil. However, the full extent and specific nature of the breach remain unclear as the investigation continues. This diligent and methodical approach underscores Bassett’s commitment to addressing every facet of the breach to prevent recurrence and restore normalcy.
The Road to Recovery
On July 10, 2024, Bassett Furniture Industries detected a significant unauthorized breach in its IT systems. The company immediately took strong measures to contain the threat, shutting down affected systems and activating their incident response plan. A thorough investigation was initiated to understand and address the breach. Five days later, their manufacturing facilities remain non-operational, highlighting the breach’s severity and the extensive efforts needed to handle it. Despite these challenges, Bassett’s retail stores and e-commerce platforms continue to operate, allowing customer orders, although delivery times are currently delayed.
Bassett is actively working to restore affected IT systems and implementing temporary solutions to prevent further business disruptions. As part of their strategy, the company focuses on system recovery and enhancing security to prevent future breaches. Importantly, there is no evidence suggesting any compromise of consumer personal information, offering some reassurance. However, the full scope and specific details of the breach remain unknown as the investigation is still ongoing. Bassett’s careful approach demonstrates their commitment to fully addressing the breach, preventing future incidents, and restoring normal operations.
