The retail and service industries are witnessing a profound transformation driven by advancements in robotics technology. Seiko Epson Corporation, along with its subsidiary Epson X Investment Corporation, has made a strategic investment in the U.S.-based startup Blank Beauty, Inc. This
As the year progresses, the retail industry approaches a pivotal moment. Despite ongoing economic uncertainties, the National Retail Federation (NRF) forecasts that U.S. retail sales will continue to grow, albeit at a more moderated pace compared to previous years. With projections indicating a
Modern B2B customers demand seamless, responsive, and value-laden interactions at every stage of their partnership. Meeting these elevated expectations is essential for enhancing customer satisfaction and has a direct impact on a company’s bottom line. Research has shown that companies delivering s
The Listrak 2025 Cross-Channel Benchmark Report has cast a spotlight on an intriguing trend in the retail industry, with significant increases in messaging volumes across various channels. Retailers are encountering a new challenge: addressing the surge in mobile engagement and messaging to remain
rawpixel.com In this interview, we have the pleasure of speaking with Zainab Hussain, an e-commerce strategist known for her expertise in customer engagement and operations management. Today, she will be sharing insights into Mastercard’s approach to the Buy Now, Pay Later (BNPL) market. The d
In the dynamic world of enterprise ecommerce, innovation never sleeps. Constructor’s launch of the Retail Media Suite, an AI-powered platform, promises to transform retail media with highly personalized advertisements. This paper delves into the significance of this advancement, unpacking its key t
The retail industry is currently facing a landscape marked by challenging economic conditions and fundamental shifts in consumer behavior. Retailers are finding innovative strategies to navigate economic pressures while embracing digital transformation and building resilience. This article delves
In this interview, we are speaking with Zainab Hussain, an e-commerce strategist with deep experience in customer engagement and operations management. We'll discuss consumers' willingness to pay for sustainable products, barriers they face, and the role of technology in promoting
India's e-retail sector is undergoing a significant transformation, driven by emerging business models such as trend-first commerce, hyper-value commerce, and quick commerce. This shift is fueled by a youthful, digitally-savvy population and diverse consumer behaviors across the nation. The
In the fast-paced world of ecommerce, managing returns effectively has become a critical aspect for retailers. As online shopping continues to grow, so do the challenges and opportunities associated with the returns process. Retailers must not only address these challenges to preserve margins but
