Today we have Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, joining us to discuss the integration of SymphonyAI CINDE Connected Retail platform at K-VA-T Food Stores and its profound impact on their operations. Can you describe the
The South African food retail sector is poised for dynamic changes and potential growth as the nation experiences economic recovery. With the country's improving GDP growth, lower interest rates, and expected stimulus from the introduction of the two-pot retirement system, consumer spending is
The impressive expansion of the U.S. secondhand apparel market has been propelled by a blend of shifting consumer preferences, especially among Gen Z and millennials, and advancements in AI technology. Reports and studies from leading resale platforms, such as ThredUp, reveal substantial growth and
The retail industry in South Africa is undergoing a significant transformation thanks to the rise of Group Purchasing Organizations (GPOs). These organizations provide a compelling alternative for independent retailers who face the constant challenge of competing with large retail chains. By
Our Retail expert, Zainab Hussain, is an e-commerce strategist with experience in customer engagement and operations management. What are the major findings of the recent report from Adobe Analytics regarding the adoption of generative AI in e-commerce? The Adobe Analytics report highlighted the
The retail landscape is experiencing a profound transformation driven by the urgent need to modernize IT infrastructure and enhance customer experiences, all while reducing capital and operational expenditures in an increasingly competitive market. At the center of this evolution is next-generation
On January 28, 2025, employees at the Whole Foods flagship store in Philadelphia's Center City voted to join the United Food and Commercial Workers (UFCW) Local 1776. With 130 workers in favor and 100 against, this historic vote marked a significant shift as it represented the first unionized store
Walmart recently admitted that it is unlikely to meet its 2025 targets for reducing plastic packaging and enhancing recyclability, a confession that highlights the formidable challenges faced by industries aiming for ambitious sustainability goals. Earlier this year, the retailer also revealed that
General Motors (GM) has been recognized for its exceptional ability to foster customer loyalty for the 10th consecutive year, as highlighted by S&P Global Mobility's latest Automotive Loyalty Report. This recognition is part of the prestigious U.S. Automotive Loyalty Awards, which analyzed an
Recent shifts in U.S. immigration policies under the Trump administration are creating ripples across various sectors of the economy, including the off-price retail industry. Off-price retailers, which specialize in discounted goods, are now grappling with the potential fallout from decreased
