William Ainslie

The precipitous fall of a luxury retail giant reached a critical new stage as S&P Global Ratings delivered a devastating blow, downgrading Saks Global's issuer credit rating from an already precarious CCC to the alarming status of "selective default." This decisive action followed the company's

The modern retail landscape presents a formidable challenge, demanding that businesses simultaneously deliver flawless, personalized customer experiences while navigating the immense operational complexities of a global supply chain. In an environment where shoppers expect instant gratification and

As artificial intelligence systems rapidly evolve from simple search assistants into proactive shopping agents, the landscape of digital commerce is undergoing a foundational shift. This new era of agentic commerce, where AI handles product discovery and initiates purchases on behalf of users,

The once-silent retail shelf edge is now broadcasting a powerful new message, transforming from a simple price holder into the vibrant heart of the in-store digital revolution. This space is no longer just a static display but the new digital frontier for customer engagement and operational

As businesses across every sector integrate artificial intelligence into their operations, an intriguing strategic divergence is emerging among the market’s most innovative leaders, fundamentally challenging the initial, narrow focus on cost reduction. While the prevailing narrative has long

The endless scroll through countless browser tabs and the persistent hunt for coupon codes that once defined online shopping are rapidly being replaced by a far more streamlined and intelligent interaction. This is not a gradual evolution; it is a fundamental restructuring of consumer behavior,

The traditional e-commerce playbook, once a reliable guide to digital retail success, is being rewritten in real-time by an entirely new set of authors: content creators and their communities. For years, growth was a predictable formula of traffic acquisition and optimized product listings. Today,

A Strategic Move to Redefine Retail Personalization In a significant move poised to reshape the e-commerce landscape, AI-powered purchase intent platform Curated For You (CFY) has announced the appointment of Brad Klingenberg as its new Chief Technology Officer. Klingenberg, who previously served

With the ecommerce landscape rapidly evolving, we sat down with Zainab Hussain, an e-commerce strategist and expert in customer engagement, to discuss a groundbreaking shift: agentic infrastructure. We explore how this new AI-native approach, exemplified by Spangle AI's recent $15 million funding

For years, the challenge for marketers has been to draw a clear, straight line from a compelling streaming advertisement to a tangible customer action, moving beyond viewership metrics to prove real-world impact. The integration of iSpot's "Outcomes at Scale" into the Roku platform represents a