William Ainslie

In a bold move to expand its product lineup and tap into the outdoor retail market, Tractor Supply has announced a collaboration with Field & Stream. This partnership aims to offer an expanded range of hunting and outdoor products, both in stores and online. The revival of the Field

In the rapidly evolving world of e-commerce, maintaining customer satisfaction is becoming increasingly challenging for online retailers, as more consumers demand seamless, personalized shopping experiences. The American Customer Satisfaction Index (ACSI) has recently revealed a concerning trend

Nordstrom has launched the second part of its “Nordstrom for Everything New York” campaign, emphasizing the significance of New York City as a pivotal market for the retailer. This campaign builds on the celebration of the fifth anniversary of Nordstrom's New York flagship store, aiming to hig

Retailers face a formidable challenge with returns siphoning off a staggering $743 billion from bottom lines in 2023. Addressing this issue requires rethinking traditional approaches, which often lean on rigid policies that risk alienating customers. Instead, the industry has an opportunity to

The COVID-19 pandemic has undoubtedly reshaped the landscape of shopping, placing a remarkable emphasis on the need for strong and compelling eCommerce experiences. Research from McKinsey & Company reveals that businesses are hastening their shift to online platforms, pushing forward their

Automated retail technology is revolutionizing the retail industry, enabling customers to shop seamlessly in both physical and digital storefronts with minimal friction. This technology offers a range of features such as instant checkouts, personalized product recommendations, virtual try-on

In a groundbreaking move that aims to revolutionize the way people shop for furniture, Joybird has introduced the 3D Space Planner, an augmented reality (AR) tool designed to enhance the mobile furniture shopping experience. This innovative tool allows users to visualize how Joybird's

Walmart Canada has announced an immense investment plan that aims to transform its presence in the Canadian retail market. The company is injecting a hefty sum of 6.5 billion Canadian dollars, or approximately $4.5 billion USD, into its operations over the next five years. This unprecedented

Bookshop.org is revolutionizing the bookstore industry with its introduction of a new e-book platform, allowing independent bookstores to sell e-books directly and retain 100% of the profits. With the ever-growing dominance of online retail giants like Amazon, independent bookstores have struggled

As retail continues to evolve with the digital age, click-and-collect, or buy online, pick-up in store (BOPIS), has emerged as an appealing alternative for both shoppers and retailers. This model is especially advantageous due to its cost-effective nature, particularly in terms of fulfilling orders