Olivia Paine

Welcome to an insightful conversation with Zainab Hussain, a renowned e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience in retail technology, Zainab has a unique perspective on how digital tools and consumer behaviors are shaping

The Rise of B2B Ecommerce and Shopify’s Position In today’s digital economy, B2B ecommerce has emerged as a powerhouse, transforming how businesses transact on a global scale with transactions worth trillions annually. Unlike consumer-focused retail, this sector involves larger order volumes,

I'm thrilled to sit down with Zainab Hussain, our esteemed retail expert and e-commerce strategist, who brings a wealth of experience in customer engagement and operations management. Today, we’re diving into the exciting world of AI-powered communication solutions, exploring how cutting-edge tools

This guide aims to equip brand owners, consumers, and industry stakeholders with actionable strategies to navigate the rising tide of state-led enforcement against online counterfeiting on e-commerce platforms. It provides a clear roadmap for understanding the legal landscape, protecting

Imagine a retail landscape where fluctuating customer demand and supply chain disruptions threaten to derail operations at every turn, challenging retailers to adapt swiftly to market shifts while maintaining consistency across multiple locations. This scenario underscores the critical need for

Imagine a small retail business struggling to manage inventory across multiple locations, with employees unable to access real-time stock data due to outdated systems, leading to frequent stockouts and frustrated customers. This scenario underscores a critical decision many businesses face today:

Imagine a small Australian online retailer suddenly receiving a flood of orders from international customers after a viral social media campaign, only to face panic as delayed shipments, customs hiccups, and skyrocketing shipping costs threaten to tarnish the brand’s reputation. This scenario is

Navigating the Booming Online Auto Parts Market Imagine a world where a single click connects a car enthusiast in a remote town to a rare performance part, or a mechanic secures an urgent replacement component in hours, transforming the way automotive needs are met. This is the reality of the

Imagine a world where customer service calls sound as natural as a chat with a friend, even in the noisiest of environments, or where businesses can seamlessly connect with clients across dozens of languages without missing a beat. This is the promise of conversational AI, and Telnyx, a key player

In a transformative stride that signals a new era for digital retail, BigCommerce Holdings, Inc. has officially rebranded to Commerce.com, Inc., bringing together its core platform alongside Feedonomics and Makeswift under one unified parent brand. This strategic overhaul, accompanied by a stock