Imagine the chaos of Black Friday and Cyber Monday hitting your online business like a tidal wave, with thousands of eager shoppers flooding your site, clicking 'add to cart' at lightning speed, and expecting flawless performance. If your technology and marketing tools aren’t primed for this
Imagine a holiday shopping season where the digital rush over a single weekend rivals the frenzy of Black Friday itself, with billions of dollars changing hands through clicks and taps. In 2025, Cyber Weekend—the post-Thanksgiving Saturday and Sunday—achieved just that, matching Black Friday’s
Shoppers now expect inventory accuracy, instant checkout, and consistent pricing regardless of channel, yet most merchants still juggle brittle integrations that break at peak traffic and bleed margin through hidden operational costs. Maropost Commerce Cloud steps into that gap as a unified
Boardrooms are demanding real ROI from AI while customers judge every automated reply as proof of intent, and the difference between a disciplined operating model and a feature binge has started to decide whether AI scales value or spreads dysfunction. The promise is seductive: agentic AI that not
A surge of online orders, a spike in grievances, and a policy pivot converged to put marketplace accountability squarely at the center of Kazakhstan’s e-commerce story, turning platform governance from a back-office concern into a board-level priority as regulators pushed for joint liability and
In a rapidly evolving digital landscape where e-commerce and media are becoming increasingly intertwined, a groundbreaking collaboration has emerged that promises to reshape the marketing ecosystem in Taiwan. TNL Mediagene, a Tokyo-based digital media and data group listed on Nasdaq, has forged a
Picture a consumer journey where a quick TV commercial catches attention during a favorite show, followed by a targeted ad on a streaming app while binge-watching a series, and finally, a sponsored product listing on Amazon seals the deal. This seamless interplay of advertising channels is no
The global e-commerce industry stands at a monumental crossroads as it surges past the staggering milestone of $5 trillion in revenue by 2026, highlighting not only the sector's explosive growth but also signaling a profound transformation in how consumers shop, businesses operate, and markets
Setting the Stage for AI's Role in Customer Service In 2025, the customer service landscape stands at a pivotal juncture, with Artificial Intelligence (AI) positioned as a transformative force, yet struggling to meet high expectations due to various systemic challenges. A staggering 55% of
In the rapidly evolving world of retail, staying ahead of shopper expectations and operational challenges is no easy feat. Today, we’re thrilled to sit down with Zainab Hussain, an e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience
