A new survey by Vida reveals a significant shift in small and mid-sized businesses (SMBs) adopting AI-powered voice agents. The nationwide survey highlights that businesses incorporating AI voice solutions report enhanced revenue, improved customer engagement, and a stronger market position as
The incorporation of artificial intelligence (AI) in the retail sector has ushered in a transformative era, redefining how consumers interact with brands and raising their expectations for personalized service. As technology evolves, AI has become indispensable in developing hyper-personalized
As the summer of 2025 unfolds, American consumers are navigating significant shifts in their spending habits due to lingering economic uncertainties and the emergence of new technologies like generative AI. With inflation, high interest rates, and geopolitical turbulence reshaping the economic
In a rapidly evolving digital landscape, where personalization shapes consumer expectations, Etsy stands at the forefront by integrating artificial intelligence (AI) into its platform's fabric. The company's efforts, especially highlighted during its recent earnings call, reveal a
With extensive experience in e-commerce strategy and customer engagement, Zainab Hussain brings a unique perspective to the evolving intersection of marketing and technology. Today, she sheds light on how Compass Marketing Intelligence is transforming the way businesses leverage their data for
BuzzFeed has taken a strategic step forward by integrating AI-powered product recommendations into its online content. By partnering with Shopsense AI, BuzzFeed becomes the first media company to deploy an AI commerce operating system specifically designed for this function. This innovation uses
In a hyper-competitive market, brands constantly seek ways to ensure that customers choose them time and again. Consider a loyal customer who continuously purchases their favorite coffee blend from the same shop, even though numerous alternatives exist. Have you ever wondered what makes such
In a time marked by heightened economic tensions and evolving socio-political landscapes, consumer sentiment has taken a significant blow. As exemplified by the University of Michigan's Consumer Sentiment Index reaching historic lows, businesses must navigate these turbulent waters to sustain
In today's rapidly advancing technological landscape, businesses are constantly seeking innovative ways to streamline operations and enhance customer satisfaction. Artificial intelligence (AI) has emerged as a powerful tool within this dynamic environment, revolutionizing various aspects of
Exciting developments have been unearthed as code explorers stumbled upon intriguing variable names tied to Shopify within ChatGPT’s JavaScript. This discovery has sparked a wave of speculation about potential AI integrations between the popular e-commerce platform and AI-driven tools. As AI b
