The US economy has faced several disruptions in 2023, including the ongoing Russia-Ukraine conflict , surging inflation , and rapidly increasing interest rates . However, retail businesses are no strangers to such challenges, having evolved through the COVID-19 pandemic. As confirmed by SpringML,
The COVID-19 pandemic, an ongoing conflict in Ukraine, and inflation have severely disrupted many industries in the US, and e-Commerce is no exception. According to the Influencer Marketing Hub, online sales saw a dramatic surge during the pandemic . While COVID-19 has finally subsided and recent
Customer experience is critical for retail businesses to maximize their revenue and expand their customer base. In fact, 54% of experts confirm excellent customer care is imperative to build brand loyalty. A 2020 report by Forbes Insights and Treasure Data reinforces this notion, finding that 74%
Known as the first generation who has grown up with internet access and smart devices, Generation Z is composed of the first digital natives. Gen Z audiences have been exposed to technology and breakthroughs that define our digital age since childhood. This is why they differ from previous
The COVID-19 pandemic undoubtedly changed the way people in the US and abroad live, work, and shop. While lockdowns and several other social distancing measures became an important part of the fight against the virus and the disease it spreads, e-commerce grew and retail store sales fell rapidly.
The pandemic undoubtedly affected the global economy, and mounting inflation is still a major global concern. However, although most industries suffered significant losses during the healthcare crisis, e-commerce continued to grow and evolve in most countries. With numerous people working from home
Global supply chains have been severely disrupted by challenges related to the COVID-19 pandemic—including delays and port congestion—and as the global healthcare crisis started to wane, new issues (like Russia’s invasion of Ukraine) increased the pressure on retailers around the globe. According to
The recent global healthcare crisis has prompted numerous businesses in the U.S. and abroad to reassess the classic business models or face their own demise. Digital technologies are now improving most industries around the world, and companies everywhere are boosting their sales and profits by
It has become evident to the world that the e-commerce industry is growing exponentially. Companies, big and small, are closing down their stores and dedicating all their resources to online shopping. Some companies have decided to walk a different path when it comes to pivoting and figuring out
Tools, platforms, and flawless online shops. Growing online shopping trends during the last decade have increased the necessity for e-commerce. And it’s no surprise that regardless of what is going on in the world and how work models are shifting, virtual shops will continue to exist due to the e
