The advent of artificial intelligence has already begun to reshape various industries, with retail and customer service standing out as sectors experiencing particularly rapid transformations. Central to this revolution is the rise of multimodal AI, a sophisticated form of artificial intelligence
In an era where data is paramount, global retailers are increasingly employing specialized data analytics services to gain the upper hand. Published by the Information Services Group (ISG), the 2024 ISG Provider Lens™ global Specialty Analytics Services report reveals that tailored analytics
BGF Retail, a major player in South Korea's convenience store sector, has been actively incorporating advanced technologies to elevate operational efficiency and mitigate potential risks. Since 2022, the company has been leveraging UiPath's automation solutions, making significant strides in
Central Retail Corporation Public Company Limited (CRC) is at the forefront of revolutionizing the retail and wholesale industry in Thailand. By significantly digitalizing its services and fostering deeper engagement with tourists, CRC is setting a new benchmark. This transformational journey is
Sainsbury’s, one of the UK's retail giants, is undergoing a significant technological transformation aimed at revolutionizing the shopping experience. This entails the integration of advanced AI and cloud POS systems across its extensive network of supermarkets, convenience stores, and fuel
As Amazon gears up for the 2024 holiday shopping season, including the highly anticipated Black Friday, the e-commerce giant has announced significant changes to its logistics and fulfillment processes. These adjustments are aimed at enhancing the efficiency and effectiveness of inventory
The financial services landscape is undergoing a significant metamorphosis in 2024, driven by the potent forces of digital transformation and technological advancement. Financial institutions must now navigate a rapidly evolving environment where staying competitive means embracing innovative
The landscape of retail is undergoing a significant transformation, driven by the integration of advanced data analytics and cutting-edge Point of Sale (POS) systems. Retailers that effectively harness these technologies can gain an edge in an increasingly competitive market by drawing deep
The retail sector is under constant threat from cyberattacks directed at various points, ranging from supply chains to point-of-sale (POS) systems. With the rapid evolution of cyber threats and an intricate maze of legacy and modern IT systems, retailers face unique and complex cybersecurity
In today's retail landscape, financial concerns have significantly influenced consumer behavior, driving a notable shift toward cost-saving measures such as discounts and promotions. This growing inclination is vividly reflected in the burgeoning growth of loyalty programs across various retail
