Artificial Intelligence (AI) is rapidly transforming various industries, with retail being one of the most impacted sectors. This technology promises a revolution not just in operational efficiency but also in enhancing customer experiences. By leveraging AI, retailers can gain an edge in
As we approach 2025, businesses must evolve their loyalty strategies to keep pace with the changing expectations and demands of their customers. Traditional loyalty programs that relied heavily on points and discounts are no longer sufficient to foster strong connections with today's savvy
In response to skyrocketing levels of shop theft and unprecedented violence directed at retail workers, a parliamentary committee has recently thrown its weight behind making assaults on retail workers a standalone offense. This comes as a reaction to the staggering estimate of 17 million
In a major move to revolutionize its logistics operations, FedEx has recently upgraded its Memphis World Hub by unveiling a state-of-the-art automated sorting facility. This cutting-edge facility, named Secondary 25, spans an impressive 1.3 million square feet and boasts the capability to handle an
The rise of e-commerce platforms has brought about a significant transformation in the retail landscape of Philippine malls, altering the tenancy mix and reshaping the traditional shopping experience. Traditional brick-and-mortar stores are being compelled to adapt to the new era marked by reduced
India's e-commerce sector witnessed a significant surge during the 2024 festive season, marked by an impressive revenue of approximately Rs 1 lakh crore ($11.9 billion). This represents a remarkable 23% increase from the previous year, indicating a robust upward trend in consumer spending
Kenya's e-commerce landscape is experiencing a significant transformation, positioning the country as a unique market for online shopping in Africa. Despite its medium size, Kenya, along with Nigeria and South Africa, forms over half of Africa's online shopper base. According to the
The European Union's digital regulators have launched a significant investigation into Temu, a prominent Chinese online retail platform, to determine whether it has breached regulations related to illegal product sales and other compliance requirements under the Digital Services Act (DSA).
As the festive season approaches, retailers are bracing for a potential tsunami of cyberattacks, with cybersecurity experts warning of an alarming rise in threat activity. The 2024 Retail Risk Report by Trustwave has highlighted a significant surge in cyberattacks against retailers, particularly
The European Union has launched an investigation into the online marketplace Temu due to concerns regarding the company's possible violations of the Digital Services Act (DSA). The European Commission has voiced several issues, including the platform's inadequate systems for preventing
