Zainab Hussain, an e-commerce strategist experienced in customer engagement and operations management, shares her insights on the impact of AI on e-commerce logistics and how it is becoming indispensable for retailers navigating shipping disruptions and customer expectations. How have shipping
Loyalty programs are ubiquitous in the retail and Consumer Packaged Goods (CPG) sectors, especially in markets like the UK, where 80% of consumers belong to at least one. Despite their prevalence, many loyalty schemes fall short of their financial potential. This article dissects these challenges
In 2022, US businesses faced the highest-ever increase in logistics costs, with a staggering jump of 19.6%. Carrying costs, a major challenge in inventory management, contributed to more than half of these additional expenses. If you are still using basic inventory tracking methods, you are likely
The rapid evolution of ecommerce tools is ushering in a new era for online merchants, offering innovative solutions to streamline operations, enhance customer experiences, and drive sales. The integration of cutting-edge technologies such as artificial intelligence, augmented reality, and seamless
Despite the growing integration of AI into ecommerce through shopping assistants, chatbots, and automated purchasing systems, a significant proportion of consumers remain skeptical. Recent survey data from Omnisend showed that 66% of shoppers are unwilling to allow AI to make purchasing decisions
Fabletics, a well-known activewear brand, is embarking on a major digital transformation to enhance its inventory management and support its projected growth. The company is implementing Blue Yonder's supply chain planning solutions, which leverage algorithms and insights from sales,
New technologies are rapidly transforming the way we shop, and consumers' purchasing decisions are increasingly influenced by generative AI tools and social media platforms. According to a recent Capgemini survey of 12,000 global shoppers, it is becoming commonplace for consumers to rely on
The 2025 National Retail Federation's Big Show (NRF 2025) in New York City gathered senior retailers and technology providers to discuss the transformative impact of artificial intelligence (AI) on the retail sector. The event, attended by over 40,000 participants from 105 countries,
Zainab Hussain is an e-commerce strategist with a wealth of experience in customer engagement and operations management. In this interview, she shares her insights on eCommerce strategies, profitability, and the future of online retail. Can you briefly describe StoreHero’s value proposition? S
Saks Global is currently grappling with significant financial challenges, primarily stemming from delayed payments to its vendors. This predicament has raised widespread concern over the retailer's financial health and its ability to sustain stable business operations. The recent merger with
