Alex Taillon

Today we're joined by Zainab Hussain, an e-commerce strategist and expert in operations management, to discuss a groundbreaking shift in industrial supply chains. PepsiCo is pioneering a new digital-first strategy, collaborating with tech giants to build intelligent, virtual models of its

The AI Paradox a Tale of Two Priorities in Food and Beverage The Food & Beverage (F&B) manufacturing sector has unexpectedly seized a leadership position in the industrial AI revolution, rapidly advancing beyond pilot programs to secure tangible returns on investment. This success story in

Our guest today is Zainab Hussain, an e-commerce strategist with deep expertise in customer engagement and the operational backbone of online retail. She's here to help us dissect one of the biggest moves in the AI-powered commerce space: Amazon's expansion of Alexa+. Throughout our discussion,

The seamless convenience of adding an item to a digital cart and having it arrive at your doorstep masks a complex and increasingly perilous digital ecosystem where consumer data has become the ultimate prize. As artificial intelligence integrates deeper into the fabric of online retail, it is

The once-distinct line separating a customer's digital browsing from their in-store purchase has effectively vanished, leaving retailers to navigate a landscape where every interaction contributes to a single, continuous brand experience. The retail sector is undergoing a profound structural

Today we’re speaking with Zainab Hussain, an e-commerce strategist who specializes in the powerful intersection of customer engagement and online reputation. In a world where a staggering 97% of purchase decisions are influenced by online reviews, understanding how to navigate this landscape is no

The Unseen Barrier: Consumer Trust in the Age of AI Retail The integration of artificial intelligence into the retail landscape promises a future of unparalleled convenience and personalization. From predictive shopping lists to automated checkout, the technology is poised to redefine how we buy.

A dangerous illusion persists within the modern boardroom, where executive confidence in customer loyalty starkly contrasts with the reality of consumer sentiment, creating a staggering 50% perception gap. This chasm is not a minor discrepancy but a critical business vulnerability, amplified by the

As the automotive industry accelerates its shift to digital-first retail, a dealership’s website has become its most critical asset. We're joined by Zainab Hussain, an e-commerce strategist and retail expert with deep experience in customer engagement. She’s here to unpack the essential website

In a business climate where top-line growth can decelerate to a standstill, the conventional wisdom that links increased sales directly to increased profit begins to crumble, forcing organizations to look inward for financial momentum. For grocery distributor United Natural Foods Inc. (UNFI), this