Alex Taillon

In an era where artificial intelligence (AI) is rapidly redefining industries, executives from major players like Hershey, Kellanova, Diageo, and Giant Eagle gathered in Chicago for the CGT Analytics Unite event. The meeting aimed to explore AI's transformative potential in the consumer goods

Small and medium-sized enterprises (SMEs) frequently grapple with cash flow challenges, a concern echoed by most industry leaders worldwide. These issues have become obstacles for businesses, especially those with substantial turnovers, and are compounded by the persistent problem of payment

Amid growing concern over digital vulnerabilities, the retail industry grapples with increasing complexity in cybersecurity challenges. The recent rise in cyberattacks targeting prominent retailers like Marks & Spencer underscores the urgent need to address an evolving threat landscape. As

Alibaba's meteoric rise as a global e-commerce titan exemplifies innovation's role in transforming digital marketplaces. Launched in 1999 by Jack Ma and his visionary team in Hangzhou, China, Alibaba has pursued an unwavering mission to empower small businesses by leveraging

In today's competitive landscape, businesses often struggle to truly understand their customers' needs, juggling demands for personalized communication while rapidly adapting to technological advancements. Imagine companies faced with the daunting task of maintaining seamless and

Albertsons' introduction of a dedicated e-commerce platform marks a strategic shift in the grocery retailer's approach to business-to-business (B2B) shopping. By leveraging innovative technologies and flexible service offerings, Albertsons aims to reshape the B2B landscape for local

A new survey by Vida reveals a significant shift in small and mid-sized businesses (SMBs) adopting AI-powered voice agents. The nationwide survey highlights that businesses incorporating AI voice solutions report enhanced revenue, improved customer engagement, and a stronger market position as

The incorporation of artificial intelligence (AI) in the retail sector has ushered in a transformative era, redefining how consumers interact with brands and raising their expectations for personalized service. As technology evolves, AI has become indispensable in developing hyper-personalized

As the summer of 2025 unfolds, American consumers are navigating significant shifts in their spending habits due to lingering economic uncertainties and the emergence of new technologies like generative AI. With inflation, high interest rates, and geopolitical turbulence reshaping the economic

In a rapidly evolving digital landscape, where personalization shapes consumer expectations, Etsy stands at the forefront by integrating artificial intelligence (AI) into its platform's fabric. The company's efforts, especially highlighted during its recent earnings call, reveal a