Alex Taillon

Alex Taillon

Employment Law Consultant
Alex Taillon is an expert in workforce governance and legal affairs. Alex shares insights into employment law compliance, workplace diversity, and HR best practices. His content is popular with HR professionals, legal advisors, and business leaders who strive to navigate the complexities of workforce management and ethics.
Akamai and Visa Partner to Secure the Future of AI Shopping
Tech & Innovation Akamai and Visa Partner to Secure the Future of AI Shopping

A New Era of Commerce Demands a New Paradigm of Security The world of online shopping is on the cusp of a revolutionary transformation. Driven by advancements in artificial intelligence, a new model known as "agentic commerce" is emerging, where autonomous AI agents will soon manage everything from

Is AI Masking the True Value of Affiliates?
Customer Engagement Is AI Masking the True Value of Affiliates?

In a world where Generative AI is rapidly becoming the consumer's primary co-pilot for shopping, the traditional rules of digital marketing are being rewritten. We sat down with e-commerce strategist and retail expert Zainab Hussain to unpack groundbreaking research on this "machine-mediated

Powersports Sales Rise as Dealer Confidence Falls
Operations & Management Powersports Sales Rise as Dealer Confidence Falls

A Paradox at the Dealership: Understanding the Industry's Mixed Signals The powersports industry is currently navigating a period of profound contradiction where a modest recovery in sales figures is overshadowed by a stark erosion of confidence within the dealership network. This article delves

Will Lean Inventories Fuel US Economic Growth?
Operations & Management Will Lean Inventories Fuel US Economic Growth?

In the intricate dance of the US economy, the subtle shifts in business inventories often provide a clearer signal of future momentum than more headline-grabbing metrics, revealing the delicate balance between production and consumer demand. The latest report on US business inventories showcased

Review of Fobi FIXYR Agentic AI
Customer Engagement Review of Fobi FIXYR Agentic AI

Introduction Is FIXYR the Future of Automated Support The relentless demand for instant, accurate customer support has pushed businesses to a critical crossroads where automation must coexist with uncompromising data security. This review aims to determine if Fobi's FIXYR Agentic AI platform is a

Causal AI Incrementality Engine – Review
E-Commerce Causal AI Incrementality Engine – Review

Determining whether an advertisement truly created a new customer or simply claimed credit for a sale that was already inevitable has long been the central dilemma of digital marketing. The emergence of Causal AI represents a significant advancement in the advertising technology sector, aiming to

Report Maps the B2B Customer Experience Across Asia
Customer Engagement Report Maps the B2B Customer Experience Across Asia

The long-held business-to-business axioms of price and product supremacy are rapidly dissolving across Asia's dynamic economic landscape, replaced by a new, more intricate competitive battleground where the quality of the customer experience dictates market leadership. As enterprises navigate

AI-Powered Feedback Analysis – Review
Customer Engagement AI-Powered Feedback Analysis – Review

The relentless flood of customer feedback from countless digital channels has created an unprecedented challenge for businesses striving to listen and adapt, making the expansion of AI-powered feedback analysis a significant advancement in the customer experience sector. This review will explore

How Will AI Define Industry Leaders in 2026?
Customer Engagement How Will AI Define Industry Leaders in 2026?

The relentless and accelerating integration of artificial intelligence into the core fabric of global commerce is no longer a forecast for the distant future but a present-day reality dictating market dynamics. In boardrooms across the world, the conversation has irrevocably shifted from

Cutting the Noise Rebuilds Customer Trust
Customer Engagement Cutting the Noise Rebuilds Customer Trust

In a business landscape where both brands and consumers are feeling the pressure of constant digital noise, e-commerce strategist Zainab Hussain offers a clear path forward. With a deep background in customer engagement and operations management, she argues that the key to re-establishing trust and

Loading
Latest Articles

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later