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Is Retail Management Ignoring Employee Well-being and Accountability?
Operations & Management Is Retail Management Ignoring Employee Well-being and Accountability?

Retail environments are often perceived as bustling workplaces with a steady rhythm of activity, customer interactions, and teamwork. However, recent events have highlighted growing concerns about management's neglect of employee well-being and accountability within this sector. In a notable

Robinsons Retail and UP Maroons: A Winning Partnership in UAAP Sports
Customer Engagement Robinsons Retail and UP Maroons: A Winning Partnership in UAAP Sports

The University Athletic Association of the Philippines (UAAP) has seen countless teams rise and fall, but few stories are as compelling as that of the University of the Philippines (UP) Fighting Maroons. Over the last 15 years, this team has evolved from a perennial underdog to a championship

Prioritize Retail Employee Wellbeing for a Successful Christmas Season
Customer Engagement Prioritize Retail Employee Wellbeing for a Successful Christmas Season

The Christmas season, while joyous for many, can pose significant challenges for retail workers, who face increased consumer activity, longer hours, and amplified stress levels. This peak period calls for businesses to prioritize the wellbeing of their employees, recognizing that their mental and

Why Is Farfetch Closing Its Platform Solutions Unit?
Customer Engagement Why Is Farfetch Closing Its Platform Solutions Unit?

Farfetch, a distinguished name in luxury fashion retail, recently made waves with its strategic pivot. The company announced its decision to shut down its white-label software service unit, Platform Solutions, a move viewed as aligning with broader objectives of financial prudence and business

California Unveils New Laws to Tackle Organized Retail Crime
Customer Engagement California Unveils New Laws to Tackle Organized Retail Crime

In August 2024, Governor Gavin Newsom of California made headlines by signing a package of ten bills into law, targeting organized retail crime and property theft. This strategic legislative move reflects a collaborative effort among state officials, law enforcement, and retailers, aimed at curbing

Can Hong Kong's Policies Align Retail Growth with Social Welfare Needs?
Customer Engagement Can Hong Kong's Policies Align Retail Growth with Social Welfare Needs?

On August 25, 2024, Chief Executive John Lee engaged with Hong Kong residents in a town hall meeting in Mong Kok to gather insights for his upcoming policy address. The event brought to light various concerns, especially focusing on retail and social welfare. This article parses through the

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