Imagine a world where every customer interaction, whether through a chatbot or a human agent, is not just recorded but deeply understood, offering businesses a crystal-clear window into consumer needs and frustrations. This is no longer a distant vision but a reality shaped by Conversational AI
In a transformative stride that signals a new era for digital retail, BigCommerce Holdings, Inc. has officially rebranded to Commerce.com, Inc., bringing together its core platform alongside Feedonomics and Makeswift under one unified parent brand. This strategic overhaul, accompanied by a stock
Startups Confront Daunting Hurdles In the competitive landscape of the consumer packaged goods (CPG) sector, emerging startups face a myriad of challenges as they strive to carve their niche. A surprising reality is that customer acquisition costs have skyrocketed, posing a formidable barrier to
Zainab Hussain stands out as a leading figure in e-commerce strategy, known for her deep expertise in customer engagement and operations management. Her notable track record in the retail sector offers invaluable insights into the evolving landscape of marketing communications. As platforms shift
In the rapidly evolving world of e-commerce, understanding consumer behavior can set a company apart from its competitors. Today, we have Zainab Hussain with us, an e-commerce strategist renowned for her insights into customer engagement and operations management. Her skills make her the perfect
In a rapidly evolving retail sector, understanding the nuances of mobile-friendly customer experiences is crucial. Today, we have the privilege of speaking with Zainab Hussain, an e-commerce strategist with profound expertise in customer engagement and operations management. With a unique insider
