Retirement in the digital era is seeing a transformative shift. With more professionals over 60 opting for remote work while living abroad, the rise of “gray nomads” is redefining conventional perceptions of aging. Zainab Hussain, an e-commerce strategist renowned for her expertise in customer
In the ever-evolving landscape of e-commerce and operations management, Zainab Hussain emerges as a leading e-commerce strategist emphasizing the importance of efficient knowledge strategies for support teams. Her insights are valuable for understanding the complexities of managing knowledge within
In today's rapidly evolving retail landscape, understanding customer experience metrics has become crucial for businesses aiming to reduce churn and drive growth. Our expert, Zainab Hussain, an accomplished e-commerce strategist, shares her insights on how companies can effectively measure and
Meet Zainab Hussain, a seasoned expert in e-commerce strategy and customer engagement. With an accomplished background in operations management, Zainab offers a wealth of knowledge in enhancing business communication across digital platforms. Her insights into improving customer connections using
Imagine a bustling call center where agents are overwhelmed by customer complaints about connectivity disruptions. The $200 billion telecom industry is dealing with frustrating customer experiences and high churn rates. Enter Visual Agentic AI, a groundbreaking technology swiftly rewriting the
In the rapidly evolving landscape of financial technology within the travel sector, Trustly's collaboration with Sabre Direct Pay marks a pivotal step forward. Zainab Hussain, a seasoned e-commerce strategist experienced in customer engagement and operations management, offers her insights into
