Support

AI in Customer Support: Why Humans Remain Indispensable
Customer Engagement AI in Customer Support: Why Humans Remain Indispensable

In today's rapidly advancing technological landscape, businesses are constantly seeking innovative ways to streamline operations and enhance customer satisfaction. Artificial intelligence (AI) has emerged as a powerful tool within this dynamic environment, revolutionizing various aspects of

Lallemand Embraces Digital Commerce with Commercetools
E-Commerce Lallemand Embraces Digital Commerce with Commercetools

Lallemand, a worldwide leader in industrial biotechnology, has undergone a vital digital transformation, enhancing its commerce capabilities within North America's baking sector through a partnership with commercetools and EPAM. Established in the late 19th century, Lallemand traditionally

How Is AI Revolutionizing Digital Customer Analytics?
Tech & Innovation How Is AI Revolutionizing Digital Customer Analytics?

Zainab Hussain, an e-commerce strategist with expertise in customer engagement and operations management, brings a wealth of knowledge to the realm of digital analytics. Today, she shares insights on Quantum Metric’s latest innovations and the future of digital customer experiences. Can you tell us

How Are Zillennials Redefining the Future of Retail?
Customer Engagement How Are Zillennials Redefining the Future of Retail?

The influence of zillennials—consumers born between 1991 and 1999—is proving to be a transformative force in the modern retail landscape. Known for their unique values and distinctive habits, this demographic is driving significant changes in how businesses approach brand engagement and tec

How Can B2B Companies Transform Customer Experience Successfully?
Customer Engagement How Can B2B Companies Transform Customer Experience Successfully?

Modern B2B customers demand seamless, responsive, and value-laden interactions at every stage of their partnership. Meeting these elevated expectations is essential for enhancing customer satisfaction and has a direct impact on a company’s bottom line. Research has shown that companies delivering s

AI-Powered Retail Media Suite by Constructor Revolutionizes Ads
Tech & Innovation AI-Powered Retail Media Suite by Constructor Revolutionizes Ads

In the dynamic world of enterprise ecommerce, innovation never sleeps. Constructor’s launch of the Retail Media Suite, an AI-powered platform, promises to transform retail media with highly personalized advertisements. This paper delves into the significance of this advancement, unpacking its key t

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later