Service

Bitreport Secures €300,000 for Streamlining Chain Restaurant Management
Operations & Management Bitreport Secures €300,000 for Streamlining Chain Restaurant Management

Croatian SaaS startup Bitreport, which facilitates management for chain restaurants and retail stores, has successfully secured €300,000 in funding from Purple Ventures. Bitreport’s application is designed to enhance operational efficiency by streamlining communication, task management, and store au

How Can IoT Revolutionize Restaurant Operations and Employee Well-Being?
Tech & Innovation How Can IoT Revolutionize Restaurant Operations and Employee Well-Being?

The restaurant industry is experiencing unprecedented growth, with annual sales reaching a billion-dollar mark in 2024. As this sector expands, new challenges arise, and employee burnout along with the demand for high-quality service are at the forefront. To effectively tackle these issues and

Best Buy Collaborates with Google Cloud for AI-Powered Customer Service
Tech & Innovation Best Buy Collaborates with Google Cloud for AI-Powered Customer Service

Best Buy, renowned for its consumer electronics and technology products, has announced its latest venture to integrate generative AI technologies. Partnering with industry giants, Google Cloud and Accenture, the company aims to launch an AI-powered virtual assistant designed to revolutionize

Asda Pilots Self-Service Solutions to Enhance Customer Experience
Customer Engagement Asda Pilots Self-Service Solutions to Enhance Customer Experience

Asda is taking significant steps to improve the shopping experience for its customers by piloting innovative self-service solutions at its Ashton-under-Lyne store in Greater Manchester. The initiative includes a novel self-service returns drop box, allowing shoppers to scan their receipts and place

Rise of 10-Minute Grocery Deliveries Reshaping Retail in Visakhapatnam
Customer Engagement Rise of 10-Minute Grocery Deliveries Reshaping Retail in Visakhapatnam

The growing popularity of 10-minute grocery delivery services in Visakhapatnam is rapidly disrupting the traditional retail landscape through the unprecedented convenience and speed offered to consumers. These services promise to deliver groceries within an astonishing six to ten minutes, a feat

Is Gen Z to Blame for Declining Retail Customer Service Quality?
Customer Engagement Is Gen Z to Blame for Declining Retail Customer Service Quality?

The growing presence of Generation Z in the retail workforce has triggered a contentious debate regarding the quality of customer service on the high street. Various perspectives arise from public opinion, personal anecdotes, and statistical data, leading to a complex discussion. But is it

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