As we explore the realm of customer experience and seamless integration, I’m thrilled to have Zainab Hussain, an e-commerce strategist with rich expertise in customer engagement and operations management, sharing her insights today. In this interview, we delve into the strategic partnership between
Conversational AI platforms have revolutionized communication technology, offering solutions that have streamlined and enhanced both business and customer experiences. Recent advancements have been marked by sophisticated tools, such as IntelePeer's SmartAnalytics, which promise to unlock new
Zainab Hussain, a seasoned voice in the world of retail technology, joins us to dive deep into Walmart's ambitious AI integration strategies. With a wealth of experience in e-commerce strategy, Zainab sheds light on how Walmart is navigating the evolving landscape of AI to enhance both customer and
In a significant breakthrough for the retail industry, Goody Goody Liquor Stores have partnered with Bastian Solutions to unveil Pio, a pioneering modular goods-to-person system designed by AutoStore. This marks the first use of Pio technology in a U.S. retail environment, redefining efficiency and
In today's interview, we delve into the transformative world of customer experience technology with Zainab Hussain, an esteemed e-commerce strategist. Known for her expertise in customer engagement and operations management, Zainab provides us with valuable insights into the launch of iX Hero by
In a world where startups and established businesses alike seek innovative ways to excel in customer service, Zainab Hussain, a renowned e-commerce strategist, shares insights into the essential elements of contact center solutions. Today, we delve into Alorica's CX2GO, an enterprising solution