Service

2024 B2B Buyer Study Reveals New Insights on Purchasing Decisions
Customer Engagement 2024 B2B Buyer Study Reveals New Insights on Purchasing Decisions

In today's dynamic B2B landscape, understanding buyer behavior is crucial for driving successful engagements. We have the privilege of speaking with Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, who will share insights drawn from the

Shopify Integrates AI Solution to Tackle Returns and Claims Fraud
E-Commerce Shopify Integrates AI Solution to Tackle Returns and Claims Fraud

In the fast-paced world of ecommerce, the issue of returns and claims fraud has become increasingly challenging for retailers. This problem affects not only revenue streams but also complicates operations and customer satisfaction. To address this, Appriss Retail has integrated its fraud prevention

AI Modernization: Essential to Overcome Legacy IT Limitations
Customer Engagement AI Modernization: Essential to Overcome Legacy IT Limitations

How many enterprises are suffering in silence from the weight of outdated technology? It's a question that resonates deeply in today's digital age where innovation is key to survival. With the relentless march of technological advancements, legacy systems have become oppressive barriers

Retail Connectivity Woes Hinder Customer Experience and Revenue
Customer Engagement Retail Connectivity Woes Hinder Customer Experience and Revenue

In this conversation, we delve into the challenges faced by retailers in terms of connectivity and how it impacts their operations. Zainab Hussain, an e-commerce strategist, shares her insights on these issues as revealed in Ericsson's latest "Sector in Focus: Connecting Retail

Retail Embraces AI: Enhancing Productivity and Navigating Challenges
Tech & Innovation Retail Embraces AI: Enhancing Productivity and Navigating Challenges

Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, shares her insights on the role of AI in the retail sector. This interview covers the transition of AI into an essential tool, the concerns around its adoption, its ability to augment human

iQmetrix Launches Innovative Mobile-First Payments Solution for Telecom
Operations & Management iQmetrix Launches Innovative Mobile-First Payments Solution for Telecom

iQmetrix, a prominent provider of interconnected commerce solutions specifically for telecom retail, has recently unveiled iQ Payments, a groundbreaking mobile-first payment solution designed to modernize and elevate the retail experience. This advanced technology aims to help retailers stay ahead

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