The Evolution of Automated Retail and Kiosk Innovation The retail landscape is undergoing a seismic shift, with automation emerging as a cornerstone of modern business strategy, transforming an industry once reliant on traditional cashier systems and manual processes into a technology-driven
Today, we’re thrilled to sit down with Zainab Hussain, an e-commerce strategist with a wealth of experience in customer engagement and operations management. As a retail expert, Zainab brings a unique perspective on the evolving landscape of customer experience technology, particularly for
I'm thrilled to sit down with Zainab Hussain, our esteemed retail expert and e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience helping brands transform their customer experience (CX), Zainab offers invaluable insights into the
Setting the Stage for Automation's Next Frontier In the dynamic realm of customer service, agentic AI—autonomous systems designed to manage interactions with minimal human oversight—stands as a beacon of potential transformation, promising to revolutionize how businesses engage with customers. A
Pioneering Speed in Finance: The Instant Payments Surge In today’s fast-paced economy, the ability to transfer funds in mere seconds has shifted from a luxury to a necessity, with instant payments reshaping the financial services landscape. As businesses and consumers demand quicker, more reliable
India's retail sector has achieved a staggering milestone during this year's festive season, recording an unprecedented $61.5 billion in sales of goods from Navratri to Diwali, highlighting the industry's dynamism. Coupled with $650 billion in services, this remarkable figure underscores the vital
