In a rapidly evolving retail sector, understanding the nuances of mobile-friendly customer experiences is crucial. Today, we have the privilege of speaking with Zainab Hussain, an e-commerce strategist with profound expertise in customer engagement and operations management. With a unique insider
In today’s fast-paced, tech-driven world, enterprises face the growing challenge of meeting customer expectations while managing escalating support costs. Innovative solutions have emerged to address these issues, with interactive voice AI platforms leading the charge. Nurix AI’s recent innovation,
Retirement in the digital era is seeing a transformative shift. With more professionals over 60 opting for remote work while living abroad, the rise of “gray nomads” is redefining conventional perceptions of aging. Zainab Hussain, an e-commerce strategist renowned for her expertise in customer
In today's rapidly evolving retail landscape, understanding customer experience metrics has become crucial for businesses aiming to reduce churn and drive growth. Our expert, Zainab Hussain, an accomplished e-commerce strategist, shares her insights on how companies can effectively measure and
The ecommerce landscape has undergone a remarkable transformation, with innovations that continue to redefine the way consumers shop and how businesses operate. Faced with an ever-increasing demand for convenience, speed, and an enhanced shopping experience, industry players are turning to
In a rapidly evolving retail landscape, businesses are constantly striving to enhance customer experiences and streamline operations. Toshiba Global Commerce Solutions has made a significant move by partnering with Matalan, a leading UK retailer, to launch the VisualStore Commerce Platform. This
