Service

Shopify Integrates AI Solution to Tackle Returns and Claims Fraud
E-Commerce Shopify Integrates AI Solution to Tackle Returns and Claims Fraud

In the fast-paced world of ecommerce, the issue of returns and claims fraud has become increasingly challenging for retailers. This problem affects not only revenue streams but also complicates operations and customer satisfaction. To address this, Appriss Retail has integrated its fraud prevention

AI Modernization: Essential to Overcome Legacy IT Limitations
Customer Engagement AI Modernization: Essential to Overcome Legacy IT Limitations

How many enterprises are suffering in silence from the weight of outdated technology? It's a question that resonates deeply in today's digital age where innovation is key to survival. With the relentless march of technological advancements, legacy systems have become oppressive barriers to growth,

Retail Connectivity Woes Hinder Customer Experience and Revenue
Customer Engagement Retail Connectivity Woes Hinder Customer Experience and Revenue

In this conversation, we delve into the challenges faced by retailers in terms of connectivity and how it impacts their operations. Zainab Hussain, an e-commerce strategist, shares her insights on these issues as revealed in Ericsson's latest "Sector in Focus: Connecting Retail" report. What was

Retail Embraces AI: Enhancing Productivity and Navigating Challenges
Tech & Innovation Retail Embraces AI: Enhancing Productivity and Navigating Challenges

Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, shares her insights on the role of AI in the retail sector. This interview covers the transition of AI into an essential tool, the concerns around its adoption, its ability to augment human

iQmetrix Launches Innovative Mobile-First Payments Solution for Telecom
Operations & Management iQmetrix Launches Innovative Mobile-First Payments Solution for Telecom

iQmetrix, a prominent provider of interconnected commerce solutions specifically for telecom retail, has recently unveiled iQ Payments, a groundbreaking mobile-first payment solution designed to modernize and elevate the retail experience. This advanced technology aims to help retailers stay ahead

Are Brands Failing to Fulfill Their Online Service Promises?
Customer Engagement Are Brands Failing to Fulfill Their Online Service Promises?

In today's digital age, maintaining a strong online presence is not just advantageous for brands but essential for their survival and competitiveness. Despite this universally recognized necessity, it is surprising to find that many brands are still struggling to provide functional and

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