Service

Is Gen Z to Blame for Declining Retail Customer Service Quality?
Customer Engagement Is Gen Z to Blame for Declining Retail Customer Service Quality?

The growing presence of Generation Z in the retail workforce has triggered a contentious debate regarding the quality of customer service on the high street. Various perspectives arise from public opinion, personal anecdotes, and statistical data, leading to a complex discussion. But is it

Aldi's Self-Checkout System Fails To Apply Automatic Discounts
Customer Engagement Aldi's Self-Checkout System Fails To Apply Automatic Discounts

Customers who frequent Aldi stores have recently unearthed an inconvenient truth about their self-checkout systems — discounts and promotions are not automatically applied. This discovery has led to heightened consumer concern, causing some to reevaluate their checkout options. The Discovery: A

Guernsey Post Launches myUKaddress to Boost Online Shopping Access
Customer Engagement Guernsey Post Launches myUKaddress to Boost Online Shopping Access

Guernsey Post has recently unveiled a groundbreaking initiative designed to enhance online shopping accessibility for residents of Guernsey with the introduction of the myUKaddress service. The new offering provides island residents with a unique UK delivery address, facilitating purchases from

EU Provides €2.7 Million Aid for Belgian Match-Smatch Layoff Support
Customer Engagement EU Provides €2.7 Million Aid for Belgian Match-Smatch Layoff Support

The European Union has approved a financial aid package worth €2.7 million to support 365 employees of the retail chain Match-Smatch in Belgium who lost their jobs due to store closures and company restructuring. This intervention, funded by the European Globalisation Adjustment Fund (EGF) for

Quad Unveils Innovation Center to Transform Retail Marketing Experience
Customer Engagement Quad Unveils Innovation Center to Transform Retail Marketing Experience

Quad's Marketing Experience Innovation Center in West Allis, WI, signifies a major leap forward in the company's shift from traditional printing services to becoming a full-fledged partner for retailers and consumer brand marketers. Spanning an impressive 906,000 square feet, the facility offers a

Is Supply Chain Automation Essential for Southeast Asia Retail?
Customer Engagement Is Supply Chain Automation Essential for Southeast Asia Retail?

The retail environment in Southeast Asia is evolving rapidly, driven by a surge in e-commerce and shifting consumer expectations. This transformation is profoundly impacting how businesses approach their supply chain operations. As competition intensifies and customer demands grow, automation is

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later