Service

Why Is Farfetch Closing Its Platform Solutions Unit?
Customer Engagement Why Is Farfetch Closing Its Platform Solutions Unit?

Farfetch, a distinguished name in luxury fashion retail, recently made waves with its strategic pivot. The company announced its decision to shut down its white-label software service unit, Platform Solutions, a move viewed as aligning with broader objectives of financial prudence and business

China Boosts Economy by Elevating Domestic Service Consumption Sector
Customer Engagement China Boosts Economy by Elevating Domestic Service Consumption Sector

China's economic landscape is undergoing a transformative shift. As the nation refocuses on amplifying domestic service consumption, notable progress has already been made in this burgeoning market. Let's delve into the multifaceted efforts and key drivers behind this significant economic

How Will Accenture's Acquisition of Logic Transform Retail Tech?
Customer Engagement How Will Accenture's Acquisition of Logic Transform Retail Tech?

Accenture, a global professional services company, recently announced its strategic acquisition of Logic, a retail technology services firm. This move aims to enhance Accenture's capabilities in delivering technology-driven transformations for retail clients on a global scale. This acquisition

How Did Microsoft's Azure Outage Disrupt Multiple Industries Globally?
Customer Engagement How Did Microsoft's Azure Outage Disrupt Multiple Industries Globally?

On July 19, 2024, an unprecedented outage of Microsoft’s Azure cloud service wreaked havoc across various critical sectors, causing notable disruptions in retail, banking, and media both in New Zealand and worldwide. The incident left many businesses scrambling to maintain operations and numerous c

How Does Project Retail Transform Lives Through Workforce Training?
Customer Engagement How Does Project Retail Transform Lives Through Workforce Training?

Project Retail, a workforce education program aimed at facilitating significant personal and professional growth for its participants, recently celebrated its latest graduation ceremony at the SoNo Collection's Magnificent Room in Norwalk, CT. This nine-week program saw 57 graduates from

How Did Qoo10’s Payout Delays Trigger a Korean Retail Meltdown?
E-Commerce How Did Qoo10’s Payout Delays Trigger a Korean Retail Meltdown?

The recent liquidity crisis sparked by delayed payments from Singapore-based e-commerce platform Qoo10 to its affiliates, TMON and WeMakePrice, has caused a seismic disruption in South Korea's retail and travel sectors. This crisis has not only undermined consumer confidence but has also led

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