Service

India's Retail Sector Hits Record $61.5B in 2025 Festive Sales
Customer Engagement India's Retail Sector Hits Record $61.5B in 2025 Festive Sales

India's retail sector has achieved a staggering milestone during this year's festive season, recording an unprecedented $61.5 billion in sales of goods from Navratri to Diwali, highlighting the industry's dynamism. Coupled with $650 billion in services, this remarkable figure underscores the vital

Is UK Retail Spending Slowing Before the Autumn Budget?
Customer Engagement Is UK Retail Spending Slowing Before the Autumn Budget?

Overview of the UK Retail Sector The UK retail sector, a cornerstone of the national economy, contributes significantly to GDP and employment, serving as a vital barometer of consumer confidence. With millions of transactions daily, it reflects the financial health and sentiment of households

How Does Employee Burnout Impact Customer Experience?
Customer Engagement How Does Employee Burnout Impact Customer Experience?

In today’s fast-paced business landscape, where customer satisfaction often determines a company’s success, an often-overlooked factor silently undermines even the most sophisticated strategies: employee burnout. This state of emotional, mental, and physical exhaustion, driven by relentless stress,

Essential Strategies for SMBs to Thrive in Changing Markets
Customer Engagement Essential Strategies for SMBs to Thrive in Changing Markets

Today, we’re thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist with a deep background in customer engagement and operations management. With years of experience helping small and midsize businesses (SMBs) navigate the complexities of competitive markets, Zainab offers

Airship Launches RCS for Secure, Interactive Messaging
Customer Engagement Airship Launches RCS for Secure, Interactive Messaging

I’m thrilled to sit down with Zainab Hussain, a renowned e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience helping brands navigate the evolving landscape of digital communication, Zainab offers unique insights into how mobile-first

Digital Banking Accessibility – Review
E-Commerce Digital Banking Accessibility – Review

Imagine a small town where the nearest bank branch is miles away, leaving residents struggling to access basic financial services like depositing cash or managing funds outside regular hours. This scenario is a reality for many in underserved communities across the UK, highlighting a pressing need

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