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Retail Workers in Singapore to Get 5.1-6% Pay Raise from 2025
Customer Engagement Retail Workers in Singapore to Get 5.1-6% Pay Raise from 2025

Singapore’s retail sector stands as a cornerstone of the nation’s economy, employing a substantial workforce and adapting to rapid shifts in consumer behavior. As of this year, with over 24,500 enterprises and approximately 142,000 workers, the industry faces a pivotal moment with the announcement

How Is Starbucks Revamping Its Customer Experience Strategy?
Customer Engagement How Is Starbucks Revamping Its Customer Experience Strategy?

What happens when a global coffee titan, once synonymous with cozy café culture, faces a dip in customer trust and sales? Starbucks, commanding millions of daily transactions, is grappling with this very challenge in 2025, as it seeks to reclaim its title as the ultimate coffeehouse experience.

How Will AI Revolutionize Retail Shopping in 2025?
Tech & Innovation How Will AI Revolutionize Retail Shopping in 2025?

Artificial Intelligence (AI) has profoundly transformed the retail industry, heralding a new era in shopping. The transition towards AI-driven solutions influences multiple retail facets, including personalized shopping experiences and innovative loyalty programs. The dynamic changes brought by AI

Are Mobile Phones Poised to Revolutionize the Shopping Experience in 2025?
Operations & Management Are Mobile Phones Poised to Revolutionize the Shopping Experience in 2025?

The increasing integration of mobile phones into various aspects of daily life has positioned them as indispensable tools in modern shopping experiences, signaling a transformative shift in consumer behaviors and retailer responses. Research from the "2025 Global Digital Shopping Index" conducted

Future Trends in Retail Loyalty Programs: Personalization and Technology
Customer Engagement Future Trends in Retail Loyalty Programs: Personalization and Technology

The landscape of retail loyalty programs is undergoing a significant transformation, driven by advancements in technology and evolving consumer preferences. As we look towards 2025, several key trends are poised to shape the future of these programs, making them more personalized, convenient, and

Is Unified Commerce the Future of Retail in a Digital-First World?
E-Commerce Is Unified Commerce the Future of Retail in a Digital-First World?

The retail landscape has undergone a seismic shift, driven by the pandemic and rapid advancements in digital technology. Consumers have moved from traditional in-person shopping to a blend of online and in-store experiences, creating new challenges and opportunities for merchants. This article

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