Regulatory & Compliance

Experience Management Unites CX and CS for B2B Growth
Customer Engagement Experience Management Unites CX and CS for B2B Growth

Setting the Stage for B2B Transformation In today's fiercely competitive B2B landscape, a staggering statistic reveals the stakes: companies prioritizing customer experience see retention rates up to 20% higher than their peers, according to data from leading industry research. This reality

AI Revolutionizes Retail with Personalized Experiences
Tech & Innovation AI Revolutionizes Retail with Personalized Experiences

In the fast-evolving retail landscape of 2025, artificial intelligence (AI) stands as a transformative force, reshaping how businesses connect with customers through highly tailored experiences that meet individual needs. Recent data reveals that over 60% of shoppers now depend on AI-driven tools

Coles Embraces Cloud ERP for Retail Innovation and Growth
Tech & Innovation Coles Embraces Cloud ERP for Retail Innovation and Growth

The Retail Sector's Technological Evolution The retail industry stands at a critical juncture, with technology reshaping every facet of operations and customer interaction, pushing companies to adapt swiftly to changing consumer behaviors. In an era where digital tools dictate market success,

Big Thirst and Pour Now Launch AI Alcohol Ecommerce Platform
Tech & Innovation Big Thirst and Pour Now Launch AI Alcohol Ecommerce Platform

Introduction to a Digital Shift in Alcohol Sales The alcohol industry stands at a pivotal moment, with online sales surging to unprecedented levels, transforming how consumers access their favorite beverages, and setting the stage for a new era of digital commerce. Recent data from IWSR Drinks

Agentic AI Transforms Ecommerce with Automation and Risks
Tech & Innovation Agentic AI Transforms Ecommerce with Automation and Risks

In a rapidly evolving digital marketplace, ecommerce stands as a cornerstone of global retail, generating trillions in revenue annually and reshaping how consumers interact with brands. Amid this dynamic landscape, a staggering statistic emerges: over 50% of global ecommerce businesses now

E-Commerce Fashion in 2030: A Marketer’s Growth Guide
Tech & Innovation E-Commerce Fashion in 2030: A Marketer’s Growth Guide

The e-commerce fashion industry stands at a pivotal moment in 2025, with online sales already reshaping how consumers engage with apparel and accessories across Europe. A striking statistic underscores this transformation: online fashion sales currently account for a significant portion of total

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