Loyalty

How Will Smith Micro's New Programs Boost SafePath Subscriptions?
Customer Engagement How Will Smith Micro's New Programs Boost SafePath Subscriptions?

Smith Micro Software, Inc., a leader in enhancing the mobile user experience, recently announced the launch of two innovative marketing programs aimed at driving the growth and subscriber base for their SafePath family safety solutions. These new initiatives underscore Smith Micro's commitment

Gamification Drives Customer Loyalty and Engagement in Retail Sector
Customer Engagement Gamification Drives Customer Loyalty and Engagement in Retail Sector

The digital transformation of the retail and e-commerce sectors has led to significant changes in how businesses engage with customers. One pivotal strategy that has emerged from this transformation is gamification. Far more than a fleeting trend, gamification has become a robust method for

How Is Jacksons Food Stores Transforming Customer Loyalty Programs?
Customer Engagement How Is Jacksons Food Stores Transforming Customer Loyalty Programs?

Jacksons Food Stores, a key player in the convenience and fuel retailing industry, is leveraging technological advancements to revolutionize its customer loyalty programs. In collaboration with Bounteous x Accolite and PAR Retail, the company has launched a state-of-the-art digital experience and a

Can Brick-and-Mortar Stores Boost eCommerce for Monos by 40%?
Operations & Management Can Brick-and-Mortar Stores Boost eCommerce for Monos by 40%?

In an age where digital retail is often touted as the future, the resurgence of brick-and-mortar stores might appear counterintuitive to many observers. However, Monos, a direct-to-consumer (D2C) travel and luggage brand, has embraced an omnichannel retail strategy that has unexpectedly amplified

Can Real-Time Stock Tech Boost Waitrose's Customer Experience?
Operations & Management Can Real-Time Stock Tech Boost Waitrose's Customer Experience?

Waitrose, a high-end UK supermarket, is piloting a new stock management technology aimed at boosting inventory availability and ultimately enhancing the customer experience. This initiative follows a period of challenges stemming from the implementation of a new ERP (Enterprise Resource Planning)

Boosting ROI in Retail Loyalty Programs: Overcoming Key Challenges
Customer Engagement Boosting ROI in Retail Loyalty Programs: Overcoming Key Challenges

Retailers today are inundated with enormous amounts of customer data, yet many struggle to convert this information into substantial returns on investment (ROI) through their loyalty programs. Despite the promise that loyalty programs hold for enhancing customer retention and engagement, several

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