Loyalty

Sugro Enhances E-Loyalty Scheme with New Compliance and Pre-Sell Features
Operations & Management Sugro Enhances E-Loyalty Scheme with New Compliance and Pre-Sell Features

In a significant move to streamline operations and enhance supply chain relationships, Sugro has introduced new updates to its e-loyalty scheme, including compliance and pre-sale features for retailers and suppliers. The initiative aims to provide digital advantages and improve the overall

Is Your Loyalty Program Ready to Meet 2025's Customer Demands?
Customer Engagement Is Your Loyalty Program Ready to Meet 2025's Customer Demands?

As we approach 2025, businesses must evolve their loyalty strategies to keep pace with the changing expectations and demands of their customers. Traditional loyalty programs that relied heavily on points and discounts are no longer sufficient to foster strong connections with today's savvy

How Are Retailers Using Tech to Boost Customer Loyalty and Retention?
Customer Engagement How Are Retailers Using Tech to Boost Customer Loyalty and Retention?

Retailers are increasingly turning to advanced technologies like artificial intelligence and big data analytics to personalize customer experiences and enhance retention rates. By leveraging vast amounts of consumer data, companies can gain a deep understanding of shopper behavior, enabling them to

Will Metro's Moi Rewards Expansion Bolster Customer Loyalty in Ontario?
Customer Engagement Will Metro's Moi Rewards Expansion Bolster Customer Loyalty in Ontario?

Metro is set to expand its Moi Rewards loyalty program to Ontario on October 24, following a successful introduction in Quebec and New Brunswick last year. This initiative is part of an increasing trend among retailers to leverage loyalty programs for customer retention and acquisition. According

Aldi's Self-Checkout System Fails To Apply Automatic Discounts
Customer Engagement Aldi's Self-Checkout System Fails To Apply Automatic Discounts

Customers who frequent Aldi stores have recently unearthed an inconvenient truth about their self-checkout systems — discounts and promotions are not automatically applied. This discovery has led to heightened consumer concern, causing some to reevaluate their checkout options. The Discovery: A

Ulta Beauty Expands Stores as Stripe Eyes $1B Crypto Startup Acquisition
Customer Engagement Ulta Beauty Expands Stores as Stripe Eyes $1B Crypto Startup Acquisition

In a dynamic landscape marked by rapid technological advancements and evolving consumer expectations, Ulta Beauty and Stripe are making headlines with their ambitious growth strategies. Both companies are charting aggressive expansion plans, revealing underlying trends shaping the retail and

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