Loyalty

How Did Don Antony Manavalan Transform a Derelict Pub into Success?
Operations & Management How Did Don Antony Manavalan Transform a Derelict Pub into Success?

Don Antony Manavalan, the recently crowned "Store Manager of the Year – Independent" at the 2024 Retail Industry Awards, has played a pivotal role in breathing new life into the Nisa Local Northfields in Stamford, Lincolnshire. This remarkable turnaround story began when Nisa Northfields o

Is the End of Flybuys New Zealand a Sign of Loyalty Program Evolution?
Customer Engagement Is the End of Flybuys New Zealand a Sign of Loyalty Program Evolution?

The closure of Flybuys New Zealand's customer loyalty program at the end of 2024 marks the end of nearly three decades in operation. This program, a cornerstone of New Zealand's retail landscape, allowed millions of members to collect reward points through a variety of participating

How Is Shubham K Mart Transforming India's Retail Experience?
Customer Engagement How Is Shubham K Mart Transforming India's Retail Experience?

In the rapidly evolving landscape of Indian retail, Shubham K Mart emerges as a trailblazer, blending decades of industry knowledge with modern technology to redefine the shopping experience. Founded in 2019 by Vijay Kumar Kankariya, the chain has quickly become synonymous with convenience,

How Can Mid-Size Retailers Gain an Edge with Loyalty Programs?
Customer Engagement How Can Mid-Size Retailers Gain an Edge with Loyalty Programs?

In an increasingly competitive marketplace, mid-size retailers are turning to innovative loyalty programs as a strategic tool to build customer relationships and secure a competitive edge. By offering personalized rewards and engaging experiences, these programs are no longer just about racking up

OneTap Reinvents Loyalty by Linking Rewards Directly to Payment Cards
Customer Engagement OneTap Reinvents Loyalty by Linking Rewards Directly to Payment Cards

In an era where convenience and efficiency drive consumer decisions, OneTap Loyalty stands as a beacon of innovation in the retail sector. Developed by Carly Neubauer and Jodie Wilson from Elevate Loyalty, this Australian technology redefines traditional loyalty programs by seamlessly integrating

Advanced Loyalty Programs Boost Mid-Size Retailer Growth and Engagement
Customer Engagement Advanced Loyalty Programs Boost Mid-Size Retailer Growth and Engagement

In the competitive retail landscape, mid-size retailers are constantly seeking innovative ways to enhance customer loyalty and drive long-term growth. One of the most effective strategies has been the implementation of advanced loyalty programs. These programs have evolved from simple points

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