Customer Analytics

Digital Growth and AI Fuel Latest Retail Earnings
Tech & Innovation Digital Growth and AI Fuel Latest Retail Earnings

In a retail landscape marked by fluctuating sales and rapid technological shifts, understanding the strategies that separate the leaders from the laggards is more critical than ever. We sat down with e-commerce strategist Zainab Hussain to dissect the latest earnings reports from top retailers. Our

How Does Face ID Revolutionize SMS Marketing Compliance?
Customer Engagement How Does Face ID Revolutionize SMS Marketing Compliance?

Imagine a world where accessing personalized offers from your favorite retailer is as effortless as unlocking your smartphone with just a glance, yet still meets the strictest compliance standards of regulated industries. This isn’t a far-off dream but a reality brought to life by a groundbreaking

Social Selling Soars 152% on Black Friday, Rithum Reports
E-Commerce Social Selling Soars 152% on Black Friday, Rithum Reports

What happens when a casual scroll turns into a shopping spree? On Black Friday, social media platforms like Instagram and TikTok became more than just entertainment hubs—they transformed into powerhouse marketplaces with a jaw-dropping 152% surge in sales compared to the previous year. This isn’t

How Does MNTN-Northbeam Integration Boost CTV Marketing?
Customer Engagement How Does MNTN-Northbeam Integration Boost CTV Marketing?

As we dive into the rapidly evolving world of Connected TV (CTV) and performance marketing, I’m thrilled to sit down with Zainab Hussain, an e-commerce strategist with deep expertise in customer engagement and operations management. With a finger on the pulse of retail trends and ad tech

How Are UK Shoppers Adapting to Rising Costs in 2025?
Customer Engagement How Are UK Shoppers Adapting to Rising Costs in 2025?

Imagine a bustling holiday shopping season in the UK, where every click of a mouse or tap on a smartphone is weighed against tightening budgets, as economic pressures reshape the way consumers approach their purchases. With living costs climbing steadily, a staggering 87% of UK shoppers have

Coupang Data Breach Shocks 33.7 Million South Koreans
E-Commerce Coupang Data Breach Shocks 33.7 Million South Koreans

Introduction to a Shaken Giant Imagine waking up to the news that nearly three-quarters of your country’s population has had their personal data exposed in a single catastrophic breach. This is the reality South Koreans faced when Coupang, the nation’s e-commerce titan, disclosed a staggering leak

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