Customer Analytics

Has the Retail Industry Fully Recovered from the COVID-19 Pandemic?
Customer Engagement Has the Retail Industry Fully Recovered from the COVID-19 Pandemic?

In this interview, we are speaking with Zainab Hussain, an experienced e-commerce strategist with expertise in customer engagement and operations management. The discussion will delve into the retail industry's reaction to the COVID-19 pandemic, changes in shopping behavior, and the ongoing

Top Retail Analytics Tools Transforming Retail Strategies for 2025
Tech & Innovation Top Retail Analytics Tools Transforming Retail Strategies for 2025

Retail analytics has undergone a significant transformation, moving from intuition-based decisions to data-driven strategies. At the core of this shift are sophisticated retail analytics tools that empower retailers to make precise and insightful decisions, ensuring they remain competitive and

K-VA-T Enhances Retail Operations With SymphonyAI CINDE Platform
Tech & Innovation K-VA-T Enhances Retail Operations With SymphonyAI CINDE Platform

Today we have Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, joining us to discuss the integration of SymphonyAI CINDE Connected Retail platform at K-VA-T Food Stores and its profound impact on their operations. Can you describe the

Bucket Lists Shape Modern Shopping: Valuing Experiences Over Possessions
Customer Engagement Bucket Lists Shape Modern Shopping: Valuing Experiences Over Possessions

Today, we have Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management. This interview will delve into the rising trend of bucket lists and how they are influencing shopping habits, happiness, and identity in the modern world. What

How Are Millennials and Digital Trends Transforming Home Retail?
Customer Engagement How Are Millennials and Digital Trends Transforming Home Retail?

Millennials, now a dominant force in the housing market, are driving significant changes in the home retail industry, reshaping how homeowners purchase and decorate their living spaces. With their distinctive buying behaviors and preferences, millennials are prioritizing personalization and digital

How Are Group Purchasing Organizations Transforming South African Retail?
Customer Engagement How Are Group Purchasing Organizations Transforming South African Retail?

The retail industry in South Africa is undergoing a significant transformation thanks to the rise of Group Purchasing Organizations (GPOs). These organizations provide a compelling alternative for independent retailers who face the constant challenge of competing with large retail chains. By

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