The retail industry has undergone significant changes in recent years, especially following the disruption caused by the COVID-19 pandemic. As physical retail attempts to reinvent itself to draw consumers back into stores amidst the rise of digital and social commerce, the roles and
Retail store staff play a crucial role in shaping the customer experience and ensuring the smooth operation of the store. From the moment a customer walks in until they make a purchase, the skills of the retail staff can make a significant difference. This article delves into the top skills that
As consumers seamlessly switch between online platforms, mobile apps, and brick-and-mortar stores, retailers face an unprecedented challenge: managing this complex web of interactions while delivering a cohesive, satisfying shopping experience. Unified commerce represents a transformative shift in
As the 2020 holiday season approached, merchants dealing primarily with nondiscretionary items faced mixed signals from the latest government data on inventories. This analysis delves into inventory levels and their implications for businesses, drawing on data from the Census Bureau that spans
Navigating the retail market can be challenging for small businesses, especially when it comes to selecting the right Point of Sale (POS) system. With numerous options available, each offering a unique set of features and pricing models, making an informed decision is crucial. This article
In an era increasingly characterized by a "phygital" convergence—the blending of physical and digital retail environments—emerging technologies like IoT, omnichannel strategies, and AI are at the forefront. Retailers worldwide, including those in Indonesia and China, are adapting to these
