Editorial

Reducing Food Waste: What Retailers Can Do
Editorial Reducing Food Waste: What Retailers Can Do

Sustainable change in food value chains has become essential to political, scientific, and economic discourse. In the US alone, about 108 billion pounds of food is wasted each year, according to the non-profit organization Feeding America . That represents approximately 130 billion meals and more

What You Need to Know about Black Friday 2022
Editorial What You Need to Know about Black Friday 2022

People in the US and abroad have faced many problems in recent years, from the COVID-19 pandemic and its lingering effects, to a new war in Europe. But now that the healthcare crisis has ended and people’s lives finally getting back to normal, retailers can focus on developing new advertising c

3 E-Commerce Strategies to Grow Your Online Business in 2022
Editorial 3 E-Commerce Strategies to Grow Your Online Business in 2022

In recent years, the role of e-commerce within companies changed dramatically. The COVID-19 pandemic has forever affected the way consumers and businesses interact and trade. Once you factor in the unique circumstances we are still facing, it’s clear why companies across all industries must address

Retail Sales on the Rise as Consumers Prepare for the Holiday Season
Editorial Retail Sales on the Rise as Consumers Prepare for the Holiday Season

As Americans prepare for the new holiday seasons, US retail sales are on the rise , pointing to resilient consumer demand. However, with important issues still plaguing the world, like the recent spike in the number of new COVID-19 cases in the UK , an ongoing conflict in Ukraine, and surging

5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX
Editorial 5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet the changing needs and expectations brought

Why Brick-and-Mortar Retail Could See a Comeback in 2022
Editorial Why Brick-and-Mortar Retail Could See a Comeback in 2022

The COVID-19 pandemic undoubtedly changed the way people in the US and abroad live, work, and shop. While lockdowns and several other social distancing measures became an important part of the fight against the virus and the disease it spreads, e-commerce grew and retail store sales fell rapidly.

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