E-commerce sales account for 14.3% of all retail sales worldwide and the e-commerce share of total global retail sales is expected to hit 23% by 2023. However, thriving in such a growing, competitive industry requires certain knowledge and tools. In this article, we’ll have a look at the e-commerce
For sales teams of all sizes across the globe, having a long sales cycle is nothing new. This issue has been challenging businesses for a while, and companies are constantly looking to optimize their processes to achieve a shorter sales cycle, close faster, and close more. As the length of a sales
The way we shop in the physical world today is not the same as ten years ago. But why have behaviors changed so much and does online user experience (UX) have something to do with these changes? And what does it mean for the future of retail? This article explores how shopping in the physical space
Customer service is often considered the backbone of an ecommerce business, and it’s no surprise. With growing buyer expectations, customer service is crucial now more than ever for a business to remain competitive in the ecommerce marketplace. There were 263 million digital buyers in the United
The pandemic has forced the retail industry to transform and rethink its models digitally. Retailers are thinking about how they should respond to this immediate change, looking into using technologies and finding innovative ways to build up new business models that drive more revenue. For this,
eCommerce businesses are increasingly popular in the context of a worldwide pandemic that has forever changed the retail landscape. Today, more people are interested in online shopping and the needs and demands of customers have become more complex. That’s why it is important for companies to pay
