One of the major questions surrounding the recent Black Friday shopping frenzy is whether consumers are increasingly using mobile devices to score deals. This topic has gained interest as technology continues to revolutionize the retail landscape, creating new pathways for consumer engagement and
In what marks a notable shift in spending behavior, a recent study has revealed that nearly 75% of baby boomers plan to utilize split-payment methods such as buy-now, pay-later (BNPL) options for their holiday purchases. This data suggests a growing trend among different generational groups,
Alibaba Group's recent strategic investment in Ably Corporation, a prominent South Korean e-commerce startup specializing in fashion, marks a significant move in the global e-commerce landscape. This $71.2 million investment aims to expand Alibaba’s footprint in the Korean market and enhance its
The holiday shopping season has always been marked by the frenzy of Black Friday deals, with consumers eagerly awaiting the deep discounts traditionally offered by major retailers. However, this landscape is shifting significantly as major Chinese e-commerce platforms like Temu, Shein, and TikTok
In the past week, several prominent UK retail brands, including McDonald's, Tesco, Sainsbury's, and Greggs, experienced significant payment-processing failures. These disruptions, which ranged from order-processing issues to the inability to accept contactless payments, have raised concerns about
Talkdesk, a leader in the Contact Center as a Service (CCaaS) industry, has recently introduced its pioneering Autopilot solution, which is a generative AI-driven virtual assistant creatively tailored for the banking and retail sectors. This innovative and advanced tool integrates generative AI
