Customer Engagement

Petco's Q3 2024 Shows Revenue Growth and Strategic Adjustments
Customer Engagement Petco's Q3 2024 Shows Revenue Growth and Strategic Adjustments

In the third quarter of 2024, Petco experienced modest growth in net revenue, increasing by 1.2% year-over-year to $1.51 billion, largely driven by a 2.7% rise in its consumables segment and a 5% increase in services and other businesses. Despite these gains, a 2.8% decline in the supplies and

Can You Conquer Marvel Rivals' First Competitive Season?
Customer Engagement Can You Conquer Marvel Rivals' First Competitive Season?

Marvel Rivals, a dynamic third-person team-based shooter game, has taken the gaming world by storm, offering players the opportunity to embody their favorite Marvel heroes and villains. With a diverse roster of over thirty unique characters, spanning across three distinct roles, players are

Foot Locker Boosts Loyalty Program and App for Digital Sales Growth
Customer Engagement Foot Locker Boosts Loyalty Program and App for Digital Sales Growth

Foot Locker has embarked on a significant journey to revitalize its digital and in-store shopping experiences as part of a broader strategy to enhance customer engagement and increase sales despite recent declines. The company's efforts have yielded promising early results, particularly with the

How Does Loyalty360 Transform Customer Loyalty Across Industries?
Customer Engagement How Does Loyalty360 Transform Customer Loyalty Across Industries?

In today's rapidly evolving business landscape, the concept of customer loyalty has gained paramount importance, becoming a crucial aspect of corporate strategy. More than just a retention tool, customer loyalty programs act as a bridge that fosters deeper, lasting connections with customers.

How Is Bath & Body Works Succeeding with Customer Loyalty and Omnichannel?
Customer Engagement How Is Bath & Body Works Succeeding with Customer Loyalty and Omnichannel?

Bath & Body Works has recently announced a significant accomplishment in its Q3 2024 earnings call, showing not just strong financial performance but also impressive advancements in customer retention and engagement. CEO Gina Boswell proudly reported that the company has reached record-high

How Will TikTok's New Affiliate Program Benefit Creators and Brands?
Customer Engagement How Will TikTok's New Affiliate Program Benefit Creators and Brands?

In a move set to redefine the landscape of social commerce, TikTok is embarking on a new endeavor aimed at expanding its monetization capabilities. Collaborating with major retailers and affiliate networks, the video-sharing giant has introduced a comprehensive affiliate program that is poised to

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