Customer Engagement

Can Hong Kong's Policies Align Retail Growth with Social Welfare Needs?
Customer Engagement Can Hong Kong's Policies Align Retail Growth with Social Welfare Needs?

On August 25, 2024, Chief Executive John Lee engaged with Hong Kong residents in a town hall meeting in Mong Kok to gather insights for his upcoming policy address. The event brought to light various concerns, especially focusing on retail and social welfare. This article parses through the

How Can Extraordinary Hospitality Redefine Travel Retail Loyalty?
Customer Engagement How Can Extraordinary Hospitality Redefine Travel Retail Loyalty?

In a rapidly evolving market where global e-commerce is surging, the travel retail sector finds itself at a pivotal crossroads. Traditional methods of maintaining customer loyalty, primarily anchored in offering lower prices and duty-free shopping benefits, are increasingly proving ineffective. To

Briscoe Group Partners with AI for Advanced Retail Inventory Management
Customer Engagement Briscoe Group Partners with AI for Advanced Retail Inventory Management

In an ambitious move to sharpen its operational edge, the Briscoe Group, a major retail player in New Zealand, has formed a partnership with Impact Analytics. This collaboration seeks to leverage the power of artificial intelligence (AI) to overhaul forecasting and inventory management, setting a

How Does YouTube's Shopify Partnership Enhance Creator Commerce?
Customer Engagement How Does YouTube's Shopify Partnership Enhance Creator Commerce?

YouTube's recent expansion of its partnership with Shopify marks a significant step in the evolving landscape of digital commerce. By enabling content creators to more seamlessly integrate and market products, this collaboration offers renewed opportunities for monetization and engagement. The

Premier Foods Boosts FUEL10K DTC Launch with THG Digital Partnership
Customer Engagement Premier Foods Boosts FUEL10K DTC Launch with THG Digital Partnership

Premier Foods has announced a significant move to enhance its direct-to-consumer (DTC) strategy by implementing new digital commerce technology alongside THG Commerce for the launch of its FUEL10K product line. Acquired last October, FUEL10K contains a nutritious repertoire of shakes and rice meals

How Can Supermarkets Innovate Loyalty Programs to Retain Shoppers?
Customer Engagement How Can Supermarkets Innovate Loyalty Programs to Retain Shoppers?

In an increasingly competitive market, supermarkets must evolve their loyalty programs to retain and attract customers. Technological advancements, changing consumer behaviors, and economic pressures necessitate innovation in loyalty strategies. Shoppers today have more options than ever, making it

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