Customer Engagement

Fossil's AI-Powered Strategy Boosts E-commerce with 26% Less Cart Abandonment
Customer Engagement Fossil's AI-Powered Strategy Boosts E-commerce with 26% Less Cart Abandonment

Adopting cutting-edge technology is often the gateway to significant performance improvements, and Fossil Group’s Canadian subsidiary is a testament to this transformative approach. By integrating Metrical's AI-powered solution, Fossil has successfully enhanced their e-commerce performance,

Is ZKB's New Crypto Service a Game Changer for Swiss Retail Banking?
Customer Engagement Is ZKB's New Crypto Service a Game Changer for Swiss Retail Banking?

Switzerland has long been recognized as a global financial hub, but until recently, the majority of Swiss banks avoided direct involvement with cryptocurrencies. This stance is changing, and Zürcher Kantonalbank (ZKB) is at the forefront of this transformation. The introduction of ZKB's new

Prioritize Retail Employee Wellbeing for a Successful Christmas Season
Customer Engagement Prioritize Retail Employee Wellbeing for a Successful Christmas Season

The Christmas season, while joyous for many, can pose significant challenges for retail workers, who face increased consumer activity, longer hours, and amplified stress levels. This peak period calls for businesses to prioritize the wellbeing of their employees, recognizing that their mental and

Rejuvenation Joins Key Rewards: Boosting Customer Benefits and Loyalty
Customer Engagement Rejuvenation Joins Key Rewards: Boosting Customer Benefits and Loyalty

Williams-Sonoma, Inc. recently announced the integration of Rejuvenation into The Key Rewards loyalty program, marking a significant step to enhance customer benefits and foster brand loyalty. This strategic decision aims to unify customer incentives across its extensive brand portfolio, promoting

How Is Crypto.com Expanding Its Global Cryptocurrency Services?
Customer Engagement How Is Crypto.com Expanding Its Global Cryptocurrency Services?

Cryptocurrency platforms are continually evolving, and Crypto.com is leading the charge. Founded in 2016, the company has consistently grown by leveraging technological innovations to deliver secure, user-friendly solutions for individuals worldwide. Recently, Crypto.com has embarked on a

How Will AI Transform Briscoe Group's Retail Operations and Outcomes?
Customer Engagement How Will AI Transform Briscoe Group's Retail Operations and Outcomes?

The Briscoe Group, a leading retail conglomerate in New Zealand, has taken a significant step by partnering with Impact Analytics to enhance its forecasting and inventory management capabilities. This collaboration marks a pivotal advancement in the Briscoe Group's strategy, leveraging AI-powered

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