Customer Engagement

Enhancing Customer Loyalty Through Strategic VoC Engagement
Customer Engagement Enhancing Customer Loyalty Through Strategic VoC Engagement

In a hyper-competitive market, brands constantly seek ways to ensure that customers choose them time and again. Consider a loyal customer who continuously purchases their favorite coffee blend from the same shop, even though numerous alternatives exist. Have you ever wondered what makes such

Is Affiliate Tracking the Key to Boosting Marketing ROI?
Customer Engagement Is Affiliate Tracking the Key to Boosting Marketing ROI?

Tapfiliate, a prominent affiliate tracking and management platform, has reported a notable 16% increase in affiliate sales in the first quarter of the year. This rise highlights the growing trend of utilizing affiliate marketing platforms amidst global economic challenges that often necessitate

Tariffs Worry Consumers: Impact on Purchases in US and Canada
Customer Engagement Tariffs Worry Consumers: Impact on Purchases in US and Canada

In a world where consumer behavior is constantly evolving, understanding the impact of economic policies like tariffs becomes crucial. Today's engaging conversation with Zainab Hussain, an e-commerce strategist with a deep understanding of customer engagement and retail operations, uncovers

AI in Customer Support: Why Humans Remain Indispensable
Customer Engagement AI in Customer Support: Why Humans Remain Indispensable

In today's rapidly advancing technological landscape, businesses are constantly seeking innovative ways to streamline operations and enhance customer satisfaction. Artificial intelligence (AI) has emerged as a powerful tool within this dynamic environment, revolutionizing various aspects of

Is American Eagle Redefining Retail with Creators?
Customer Engagement Is American Eagle Redefining Retail with Creators?

American Eagle has launched a new affiliate program named "Live Your Life," marking a strategic shift for the denim retailer in deepening its relationship with Gen Z consumers. This program aims to build robust partnerships with creators, transforming them from mere affiliates to integral business

Premion Enhances CTV Platform with Privacy-Focused DSP Integration
Customer Engagement Premion Enhances CTV Platform with Privacy-Focused DSP Integration

Premion, recognized as the premier CTV/OTT advertising solution for regional and local advertisers, has significantly advanced its platform by integrating Octillion and expanding its array of tools. This important enhancement not only fortifies its local CTV offerings but also augments its

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