Customer Engagement

AI in Customer Support: Why Humans Remain Indispensable
Customer Engagement AI in Customer Support: Why Humans Remain Indispensable

In today's rapidly advancing technological landscape, businesses are constantly seeking innovative ways to streamline operations and enhance customer satisfaction. Artificial intelligence (AI) has emerged as a powerful tool within this dynamic environment, revolutionizing various aspects of

Is American Eagle Redefining Retail with Creators?
Customer Engagement Is American Eagle Redefining Retail with Creators?

American Eagle has launched a new affiliate program named "Live Your Life," marking a strategic shift for the denim retailer in deepening its relationship with Gen Z consumers. This program aims to build robust partnerships with creators, transforming them from mere affiliates to integral business

Premion Enhances CTV Platform with Privacy-Focused DSP Integration
Customer Engagement Premion Enhances CTV Platform with Privacy-Focused DSP Integration

Premion, recognized as the premier CTV/OTT advertising solution for regional and local advertisers, has significantly advanced its platform by integrating Octillion and expanding its array of tools. This important enhancement not only fortifies its local CTV offerings but also augments its

Neuron7.ai Adds Chief Sales Officer of Genesys to Board
Customer Engagement Neuron7.ai Adds Chief Sales Officer of Genesys to Board

In the dynamic world of e-commerce and operations management, few can rival the expertise of Zainab Hussain. As an accomplished e-commerce strategist, she has a wealth of experience in customer engagement and operations management, making her insights invaluable for anyone looking to understand the

How Is Amazon Making Digital Signage Easier for SMBs?
Customer Engagement How Is Amazon Making Digital Signage Easier for SMBs?

Imagine a bustling small business striving to stand out in today’s crowded marketplace. With ever-present competition, effective communication becomes a critical factor for success. Enter digital signage—a powerful tool that can transform customer engagement. Recently, Amazon partnered with Revel

SEG Chooses Net Conversion as Media Agency to Boost Loyalty and Growth
Customer Engagement SEG Chooses Net Conversion as Media Agency to Boost Loyalty and Growth

Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management, joins us today. Recently, Net Conversion was named the Media Agency of Record (AOR) for Southeastern Grocers (SEG), the parent company of Harveys Supermarket and Winn-Dixie.

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