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Holiday e-commerce customers offer mixed returns

Holiday e-commerce customers offer mixed returns

January 25, 2016

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E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving.

A new study from analytics platform provider RJMetrics indicates online retailers acquire 24% of their new customers during the months of November and December. However, this trend varies by retail category. Computer/electronics and apparel/accessories retailers both acquire 26% of their new customers during the holidays.

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