Before Amazon opened its first Amazon Go store in Seattle last January, it tested the enabling technologies of its cashierless concept for months. The company reportedly delayed that store opening due to technology glitches that surfaced in test situations when the store became especially crowded.
Amazon eventually overcame that hurdle, and has opened additional Amazon Go stores in Chicago and San Francisco. The merchandise offerings are, in general, more typical of small convenience stores than large grocery stores. It’s a format in which Amazon has been able to assure the quality and reliability of its technology and operations.
