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Will retailers use facial recognition tech to reshape store layouts?

November 14, 2022


New university research explores how grocers can take advantage of in-store cameras employing advanced artificial intelligence (AI) technologies to read facial expressions — raising an eyebrow, opening eyes, smiling — to enhance store layouts.

“Emotion recognition algorithms work by employing computer vision techniques to locate the face, and identify key landmarks on the face, such as corners of the eyebrows, tip of the nose and corners of the mouth,” said Dr. Kien Nguyen of Australia’s Queensland University of Technology, in a press release.

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