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The Growing Role of AI in the Store

September 17, 2018


More has changed in retail in the last 10 years than in the previous 100. Nowhere is this more evident than in brick-and-mortar stores, which are currently undergoing reinvention. They are morphing from their current sluggish, caterpillar state into a richly automated and augmented butterfly that soars on the wings of exciting in-store experiences and omnichannel opportunities.

The future of the β€˜new’ retail store is actually taking shape today as fast-moving leaders respond to the rapid-fire introduction of new competitors and technologies. Retail leaders who have outperformed their competitors in comp store sales have done so by disrupting traditional retail thinking.

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