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Study: Consumers frustrated by chip-card progress

October 5, 2016

Consumers’ lack of enthusiasm around the value of chip card usage could impact the upcoming holiday season.

This month marks the year anniversary of the introduction of mandated Europay, MasterCard, Visa (EMV) chip card payments at retail stores across the United States. However, high levels of consumer frustration and confusion remain widespread, according to new research published by Cayan, a payment technology provider.

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