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Prioritizing Order Management

According to a report by Boston Retail Partners (BRP), in the next 3 years, 250 percent more retailers are transitioning to a single order management solution (OMS) to support a unified commerce experience across all channels.

BRB explains in its report that integral to unified commerce is a unified commerce platform — a single centralized commerce platform for all channels, combining traditional POS, mobile, Web, clienteling, order management and fulfillment into a consolidated, real-time platform.

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