Whatever you want to call this technology evolution — cashierless, mobile scan-and-go, smart checkout, automated checkout — it has a very bright future ahead. Amazon may be leading the way, at least in the U.S., but other retailers are entering the race.
Juniper estimates it could be another two to three years before things really get going, and that may have a lot to do with the nature of smart/automated/mobile checkout as new technology that absolutely must work with near-perfect reliability for shoppers to fall in love with it. That means slow ramp-ups for some retailers, likely getting one or two marquee stores up-and-running with the technology before a broader expansion begins.
